AutoNation Subaru Arapahoe - Service Center

My recent visit for a simple oil and filter change plus multi point inspection was incredibly disappointing. First, after waiting for awhile, the staff told me that I had missed my 60 K major service accor multi point inspection was incredibly disappointing. First, after waiting for awhile, the staff told me that I had missed my 60 K major service according to their records. I currently have 83 K miles on my 2014 Outback. and told them that was incorrect and they had performed it and I would check my own records. They wanted to charge me $1,650 for the service. I declined because I knew it had already been done. Then they told me my battery was tested and was in “Critical “ condition” . I left and decided to go to Autozone for a battery check and saw them test it and it showed VERY GOOD condition. Furthermore, the multi-point inspection should have revealed I needed new wiper blades, but it didn’t. So, I bought new Bosch wipers for my car from Autozone since I noticed rubber hanging off one of them . Bottom line is I feel like the service technicians at AutoNation are just trying to upsell you on unneeded service to make more money. In other words, LYING TO ME. Finally, I have called AutoNation twice including to the General Manager to report my experience before doing anything on line.. RESULTS……..Crickets. More

Service was fine but the price for servicing was crazy. $1000 for 30k mile servicing. Thinking I will use an independent shop from now on. $1000 for 30k mile servicing. Thinking I will use an independent shop from now on. More

Waleed was amazing! My Mom was in the hospital in Oklahoma and I needed to get my Subaru on the road ASAP. He absolutely took amazing care of me, keeping me updated and My Mom was in the hospital in Oklahoma and I needed to get my Subaru on the road ASAP. He absolutely took amazing care of me, keeping me updated and getting my Forester back in the road! Thanks Waleed for making a very stressful situation a little easier. I really appreciate what you did for me. More

I love the dealership. They always take really great care of you. . Let you know what's going on every step of the way. They always take really great care of you. . Let you know what's going on every step of the way. More

The staff has always been professional, informative and caring. My car service was completed in the time frame provided. The service was beyond my expectation. caring. My car service was completed in the time frame provided. The service was beyond my expectation. More

Service was quick and friendly. Provided me with a Lyft home and back. Detailed with service reports. Provided me with a Lyft home and back. Detailed with service reports. More

The service is well organized and customer service oriented. Issues are immediately addressed and the facility is comfortable. oriented. Issues are immediately addressed and the facility is comfortable. More

Took the car in to have a hitch placed. They were ready and waiting. Waleed greated me . Very friendly and efficient. Also topped off everything. Quick and easy. Great experience They were ready and waiting. Waleed greated me . Very friendly and efficient. Also topped off everything. Quick and easy. Great experience More

Excellent and friendly follow up by Jordan on my 2019 Subaru. Thanks for doing a great job. Subaru. Thanks for doing a great job. More

I have a 2019 Subaru Impreza. It has a recall. I received the first letter in March of 2023. Called to schedule appointment-no parts. I had an oil change later in the year-no pa It has a recall. I received the first letter in March of 2023. Called to schedule appointment-no parts. I had an oil change later in the year-no parts. I got a text from Subaru telling me to schedule an appointment. I called today to schedule-no parts. So, I am coming up on a year that my car has had a recall and still the subaru dealership has no parts. Do you consider my safety a priorty?? More