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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
509 Reviews

509 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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June 28, 2022

Very good customer service from my service advisor to the checkout clerk. I will definitely come back again. More

by njalsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 30, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

since I take my car to autonation nissan I recommend to all my friends to take them there, and they have the same positive experience form the service. More

by Alejo Alarcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
champ
Jun 30, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello Alejo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 28, 2022

Poor experience at check in. Service advisor was pleasant. I waited 2 hours when I saw my car parked to be vacuumed. After 15 mins of seeing my car there without moving and with More

by rayo20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
B. Perez, Rob
Jun 30, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we are deeply disappointed by your experience at AutoNation Nissan Pembroke Pines. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0421 to discuss what we can do to help.

June 27, 2022

Had 10. 30 appt for oil change and a/c check-waited more than 4 hours Find this unacceptable More

by Raves
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 29, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Raves, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0421 to discuss what we can do to help.

June 26, 2022

Air bag sensor defect, third attempt to fix, now NOT under warranty. Not happy. $100+ for brake fluid. Sometimes it is necessary to go to the dealer, they should’ve had a “maybe “ rating for would you r More

by AngelKris914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kari
Jun 29, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 949-0421 so we can assist you further.

June 25, 2022

I had an oil change and new filters installed. Wait time was about an hour and a half which is yo be expected after a dealership. They tried to charge me a $20 service fee that was not in the orig More

by RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 949-0421. We would appreciate the chance to turn your experience around.

June 25, 2022

Excellent customer service from kevin customer service advisors, great explaining and a great ambience around More

by Reina.perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ledesma
Jun 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

Always I had visited the dealer, I had been treated in a professional and friendly atmosphere. Services are faster and excellent quality. More

by rigomartinez55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kery Seiple Rumane
Jun 24, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 23, 2022

Clean Nice Professional Snazzy Cool Fast Awesome S uperb Amazing Spectacular Tubular Friendly Warm Great Good More

by Beachbreeze2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Pereira
Jun 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello there! it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

June 20, 2022

This time I did not know exactly the reparations cost when I left the dealer. Before I received and agree More

by Anamathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pp
Jun 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Anamathy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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