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AutoNation Nissan Pembroke Pines - Service Center
Pembroke Pines, FL
509 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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509 Reviews of AutoNation Nissan Pembroke Pines - Service Center
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July 08, 2022
Great customer service. Great communication. It was my first time coming to this dealership since my move from Chicago and all my questions were answered Great communication. It was my first time coming to this dealership since my move from Chicago and all my questions were answered More
by daquintero91
Employees Worked With
Greeter,
July 07, 2022
Kevin Ledesma went beyond his duties to make sure that my extended warrant company paid for all the work that was done on my truck. It took a bit longer but with patients and perseverance it was done without extended warrant company paid for all the work that was done on my truck. It took a bit longer but with patients and perseverance it was done without me having to pay additional money. I highly recommend my family and friends at Nissan in Pembroke pines. They did a fantastic job and thanks to Chris the supervisor who also assisted Kevin in getting my car repaired. More
by avianneross1
Employees Worked With
Kevin Ledesma and Chris the supervisor
July 06, 2022
Terrible service department and terrible extended warranty they refused to cover parts that are clearly not excluded from the warranty. Service manager said he would work on the problem but never cal warranty they refused to cover parts that are clearly not excluded from the warranty. Service manager said he would work on the problem but never called back. More
by hchoren
Employees Worked With
Abel and mgr. Mark Gonzalez
June 30, 2022
It is always a warm welcome at AutoNation Nissan in Pembroke Pines. The service advisor Abel is a well mannered person. I love to deal with him. He is always on point. Pembroke Pines. The service advisor Abel is a well mannered person. I love to deal with him. He is always on point. More
by cgraauw
Employees Worked With
Abel Pereira
June 30, 2022
Othniel was very helpful. I was poorly describing the issue, and he took time to go out to my car to see what exactly I was talking about. Even though the room was filled with I was poorly describing the issue, and he took time to go out to my car to see what exactly I was talking about. Even though the room was filled with others waiting, I never felt rushed, and I had his full attention. More
by michniewiczj
Employees Worked With
OTHNIEL ARTEAGA
June 30, 2022
Worst Nissan service center ever. FRAUD… BEWARE. My car had an Airbag issue. It was under the warranty at that time. They told the part was back ordered because of COVID. I waited fo FRAUD… BEWARE. My car had an Airbag issue. It was under the warranty at that time. They told the part was back ordered because of COVID. I waited for more than 1 year. I enquired about the part multiple times but the reply was “still waiting for part to be delivered”. Finally, they told me to bring the car for repair. I left my car for 3days. They told my that the repair was completed. However, after 2weeks the airbag light came back again. I went back again and then I was told that they never replaced the part because now the car was not under warranty. Why did they keep my car for 3 days if they couldn’t repair it? Why was I lied to about repair when I picked my car? They had no answer. Just refused to honor the warranty and repair. AVOID at all costs if possible. More
by Priyank
Employees Worked With
Champ
