AutoNation Nissan Pembroke Pines - Service Center

My service advisor was very helpful and was very good about getting the services I needed done quickly. Highly recommended. about getting the services I needed done quickly. Highly recommended. More

I came to have my car service with an oil and filter change and to do vehicle inspection on tires, battery, brake pads. It took longer than I had expected. The waiting area was clean and I made myself a change and to do vehicle inspection on tires, battery, brake pads. It took longer than I had expected. The waiting area was clean and I made myself at home. I had a great service advisor Evenor. I have always received great service at AutoNation Nissan and advice on service on my next visit for my Kia Optima. More

I arrived a little earlier but they came right out took my info & set me up for my service advisor Kevin who by the way was wonderful in helping me, he's such a pleasant young man my info & set me up for my service advisor Kevin who by the way was wonderful in helping me, he's such a pleasant young man More

They understood what I needed they are super nice They also understood my financial situation! They did something that was unexpected I was overwhelmed by their graciousness and kindness I love going ther also understood my financial situation! They did something that was unexpected I was overwhelmed by their graciousness and kindness I love going there I do not mind sitting waiting it’s a friendly atmosphere clean environment and everybody was so nice no matter what situation they ran up against. I love my Nissan Murano I want to take care of it and I feel strongly that they can help maintain my vehicle I try to do as much as I can to keep it good I drive the highway so I want to be safe thank you Nissan Pembroke Pines for being so gracious More

our service advisor Beatriz was pretty good which is the only reason why this rating has any stars at all, otherwise, it would be an entirely negative review. they had our car sitting in the lot for a week only reason why this rating has any stars at all, otherwise, it would be an entirely negative review. they had our car sitting in the lot for a week initially and gave it back to us with an ant infestation it acquired from their parking lot, after bringing it back they kept it for several more days and never called at which point we had to go back to ask for them to please clean out the ants and give us back the car or they would still have it. we just had to bring the car back again today because it still has ants and got another round of attitude from the managers who seem to be completely clueless. I will cancel my warranty and just pay a regular mechanic next time to have fewer grey hairs/headaches. over there years we have been going to AutoNation Nissan Pembroke pines because it's conveniently close to our house, and it has always been consistently the worst experience ever. More

They usual get you in and out in a timely manner. Service is greatly appreciated. Service is greatly appreciated. More

Quick and accurate service! ! Caring concerned workers!! Clean restrooms n waiting area!! Coffee snakes great hospitality!! ! Caring concerned workers!! Clean restrooms n waiting area!! Coffee snakes great hospitality!! More

customer service agent Othniel Arteaga was outstanding/40,000 mile service. All staff appear customer focused outstanding/40,000 mile service. All staff appear customer focused More

I was there for 30,000 mile checkup on 7/12/2022. My service person was Beatriz Perez. She was very pleasant and I hope to see her on my next visit. Sad there is such a big turn around for employees. My service person was Beatriz Perez. She was very pleasant and I hope to see her on my next visit. Sad there is such a big turn around for employees. This seems to be everywhere. I don’t know his name but the man who greets people is wonderful. He told me he was 80 but liked what he does. Give him a raise! Thank you for your service. My only complaint was the $580.00 charge. Sandy Quality of work who knows. On Christmas Day car wld not start and again 3 weeks later. AAA said I needed a battery but I’m sure because it was under warranty service did not replace it. On the second trip in January Antonio Vila made sure the service department put in a new battery. Works fine now. Two trips and 2 AAA trips was not necessary so the QUALITY of work on 7/12/2022 will have to wait, More

Axel in the service department was professional. All my needs were address and the vehicle came back clean and ready for my weekend. Great Job! All my needs were address and the vehicle came back clean and ready for my weekend. Great Job! More