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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
509 Reviews

509 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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September 24, 2022

Fast very, courteous and knowledge. The waiting time was less than I expected. Facilities were clean. More

by eugenio.figarella
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know
Sep 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 23, 2022

Very attentive and service adviser (Beatrice ) was spot on she handled my service request very quickly. More

by lawlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatrice
Sep 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Lawlink, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 22, 2022

The dealership was OK with the service. The only complaint I have is that they didn’t honor my discount coupon for the service of my brakes More

by davisdirtyshame1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evenor
Sep 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0421 -- we hope to hear from you soon.

September 22, 2022

Very clean and comfortable place to wait. Wireless connection and complimentary coffee and snacks. Friendly staff. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Wayne, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 21, 2022

My review for this dealer: I went for a simple oil change and took 25 minutes for someone to take care of me in customer service. I stayed in the dealer for 2 and a half hours and finally when they returned More

by Marcel Pasku
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Evenor Rodriguez (Champ)
Sep 24, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Marcel, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0421 to discuss what we can do to help.

September 21, 2022

They were very kind when they assisted me, they helped me with things that I did not know about my nissan rogue before the maintenance, the service of the employees was excellent, all of them very kind and a More

by Cristiandiaz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2044 keri Seiple
Sep 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 21, 2022

Excellent, prompt service. Staff knowledgeable and courteous. I was able to get a early appointment and everything went smoothly. More

by AudreyForte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian
Sep 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 19, 2022

I was pleased with the maintenance service. There appears to be a high turnover with service reps. My second visit for service maintenance had many new people. The 2 reps who took care is me 3 More

by anions-sunrise-0a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haciel Valdez provided excellent service!
Sep 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 19, 2022

Service was performed efficiently. The reps were friendly and competent. It was quite pricey, but I guess that would be the case anywhere I would take the car. More

by JWilliams
Price
Recommend Dealer
Yes
Employees Worked With
Keri, Othneil
Sep 22, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 18, 2022

Service department has a lot of turnover. The new approach is ok, feels if a error light is on, it’s should be part of the multipoint check and not an extra cost. More

by Katreena.burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Last name I think was Bermudez
Sep 22, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 949-0421. We would appreciate the chance to turn your experience around.

Sep 23, 2022 -

Katreena.burns responded

Thanks for responding to my review. I was a little disappointed that I had to call the service department on the status of my car. Once I got the advisor he told me the car was ready. I will try again and see what happens.

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