AutoNation Nissan Pembroke Pines - Service Center

I was disappointed with the service. I arrived at 8am, the first thing was that they recommended me to change the wipers and they gave me to sign a receipt with the price of $39 but acc I arrived at 8am, the first thing was that they recommended me to change the wipers and they gave me to sign a receipt with the price of $39 but according to the person who attended me the real price was 50. Then I spent 2 hours and 30 minutes waiting for did the oil change. when they brought me the car I had to wait another 30 minutes for them to give me the keys. In addition to that, when I went to pay the price had risen to $62, when I asked, they told me that they were dealer fees, but I explained that they had never told me. I was very upset because if they had told me from the beginning I would not have bought them. More

I’m very Happy with my service I want to thanks Otniel in service department he did great job , nice customer service very gentle and helpful also the Manager Anderson he was very helpful taking care my Nis service department he did great job , nice customer service very gentle and helpful also the Manager Anderson he was very helpful taking care my Nissan. Thank you guys . Highly recommended More

Very impersonal. Routine oil change/tire rotation took in excess of 2 hours. Asked for my tires to be filled. Not done. Routine oil change/tire rotation took in excess of 2 hours. Asked for my tires to be filled. Not done. More

Poor communication from service advisor. Says job is complete then proceeds to keep my car another 45 minutes. Then says part that I bought wasn't solution to issue. Got in at 8am was told i Says job is complete then proceeds to keep my car another 45 minutes. Then says part that I bought wasn't solution to issue. Got in at 8am was told it was ready at 11am, then waited until 1145 to tell me it wasn't fixed. More

Mr. Kris Koo was my advisor and he was very nice and knowledgeable about the services. Kris Koo was my advisor and he was very nice and knowledgeable about the services. More

Champ was very helpful and kept me informed on what was going on with my Frontier. Highly recommended!! going on with my Frontier. Highly recommended!! More

Matthew did a great job staying on top of what my rouge needed! And was very good at communicating with me through text while I dropped my car off for a brakes service. Would definitely be using him again needed! And was very good at communicating with me through text while I dropped my car off for a brakes service. Would definitely be using him again as an advisor! More

Superior customer service, from i think his name was Chris. From the minute I came in , until I left .he’s new on the block, But this is the kind employee you need for your establishment Very attentive, Chris. From the minute I came in , until I left .he’s new on the block, But this is the kind employee you need for your establishment Very attentive, put customers first, wasn’t in a rush, answer all the questions to the best of his knowledge, if he didn’t know he seek help. More

Always good service from the moment you arrive. Have been servicing my car here for the last 5.5 years. Have been servicing my car here for the last 5.5 years. More

Excelente atención, profesionalismo y calidad en los servicios que prestan. Es un concesionario que realmente marca la diferencia. Felicitaciones!!! servicios que prestan. Es un concesionario que realmente marca la diferencia. Felicitaciones!!! More