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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
509 Reviews

509 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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November 11, 2022

Had my vehicle for the first time and I greeted by my advisor who kept me informed of the service and what was done. More

by JBECENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evenor
Nov 20, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 10, 2022

Autonation Pines service center is the worst! When I arrived, they could not find my appointment, which I thought was strange. I appreciate the free multipoint inspection with all positive check More

by emharris014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evenor Rodriguez
Nov 17, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Pembroke Pines take our reviews very seriously. Please call our General Manager at (954) 949-0421 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Nov 17, 2022 -

emharris014 responded

No thank you. I’ve already called and left a few voicemails without anybody calling back. If it only takes a bad review to hear back from somebody, it’s not worth it.

November 10, 2022

Clean, friendly, professional, hardworking staff. Khris Koo is by far thee best advisor ever! Chris the director is awesome. Anderson rocks as well. Keep up the excellent job guys! More

by kailee headley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Koo
Nov 17, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi Kailee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2022

Good Customer and car service. The wait was not too long. Overall it was a good experience. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasiel Valdes
Nov 15, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

I've been going here since April. The appt booking is easy, they are on time, people are nice and they explain you everything about what is wrong with your car and the different optio More

by stefania.marchesotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evenor Rodriguez
Nov 16, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

None of the 9 recommendations was discussed with me while the truck was in the shop. I would have liked the mechanic to explain why some of his recommendations are necessary. And It took 2 hours for a oil ch More

by Frontier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Perez
Nov 15, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0421 -- we hope to hear from you soon.

November 05, 2022

They are always friendly, but it does seem like a lot of turnaround (I've rarely had the same service tech). Also, they didn't seem to remember the last thing that was done there. I wasn't able to explain a More

by KSol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea
Nov 13, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 04, 2022

Had an appointment and the wait was minimal. Well run service department, professional and friendly. More

by olivia.maysonet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Seiple Rumaner, Care Consultant, Lisa Parasrami
Nov 11, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 16, 2022 -

olivia.maysonet responded

Fantastic all around.

November 04, 2022

Othniel from service was always informing about my car good service. Highly recommend this dealer More

by Othnielito03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Othniel Arteaga
Nov 11, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Nissan Pembroke Pines. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2022

Really impress, courteous advisors, prompt and on time service , Mr, Anderson and Mr. Matt , from the services department , they went the extra mile without hesitating . I’ll keep coming back for serv More

by Manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anderson , Matt.
Nov 11, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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