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AutoNation Nissan Pembroke Pines - Service Center

Pembroke Pines, FL

4.6
511 Reviews

511 Reviews of AutoNation Nissan Pembroke Pines - Service Center

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November 26, 2022

As always great job done by all. Ty to Betriz and staff and Happy Holidays to all. 👍 More

by loude666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betriz
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Nov 28, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2022

Everything was fine and service rep Matt (sorry, I don’t recall his last name) was great. My only complaint is a minor one. That is…the last couple times I brought my vehicle in for an oil change, the inter More

by bobknight355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt. Last name began with H, I think?
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Nov 26, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2022

The staff are very friendly and professional. They are knowledgeable and puts the customer’s needs first More

by Msrb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Othniel
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Nov 27, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

i was very happy with my purchase , but some of the workers in all the areas are not educated enough and the services technicians are just okay just not what i expected in the service department More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
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Nov 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello Kay, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0421. We hope to hear from you.

November 19, 2022

The job was handled and completed both timely and professionally. Thank you for the excellent service. More

by aqualadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz Perez
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Nov 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

November 19, 2022

Love my Rogue. It’s my third lease. Service department not as good this visit. More

by Caroljean623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Nov 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, it means so much to us that you chose our dealership! Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Nissan Pembroke Pines

November 19, 2022

Always friendly and professional. Appointment times are honored and any repairs are always discussed with me before they are performed. More

by Sac7580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 23, 2022 -

AutoNation Nissan Pembroke Pines responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

November 18, 2022

Great customer service with Kristopher Koo, he is the best! He took care of everything with my car, and what important services were needed going forward. He is very personable, pleasant, and made me fee More

by anavmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Koo
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Nov 21, 2022 -

AutoNation Nissan Pembroke Pines responded

We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 17, 2022

Exceeding expectations is the singular act that defines service.   Congratulations Auto Nation Nissan Pembroke Pines. You have Anderson Lopez on your team.  More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson Lopez
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Nov 21, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels

November 11, 2022

The customer service is just the worst. Unprofessional to say the least. There is should be better communication. More

by deannaallick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beatriz
Report | Print
Nov 20, 2022 -

AutoNation Nissan Pembroke Pines responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0421 to discuss what we can do to help.

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