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AutoNation Nissan Miami
Miami, FL
578 Reviews
As one of the largest Nissan dealerships in southern Florida, AutoNation Nissan Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly southeast of Miami International Airport. Featuring one of the largest inventories of new and used Nissan cars, trucks, and SUVs around, AutoNation Nissan Miami is the go-to place for all things Nissan. Whether you're experiencing a Nissan for the first time, or are a long-time Nissan owner, our team at AutoNation Nissan Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 578 reviews
June 22, 2021
I made a used audi purchase at this location. The car was used and had a 90 day 4k limited warranty, 30 days and 500 miles in I had a serious issue with transmission, oil pressure switch and light for b was used and had a 90 day 4k limited warranty, 30 days and 500 miles in I had a serious issue with transmission, oil pressure switch and light for breaks and EPC went on. I took it to a shop (one that knew what audis were), where the warranty company sent an adjuster. After an inital green light, the claim was closed and was told it had to be taken to AutoNissan. The contract clearly states that i can take it outside of AutoNation with a deductible. Called AutoNation, and they were befuddled; since it isnt a Nissan. Left message for GM of the place...silence. Called and was caught in endless loop of no answer. So Im stuck with a car was bought 30 days ago, with $6k of needed repairs and AutoNation that is no where to be seen directly or though their sham warranty administrator at Assurant. Not a single communication has come from them, except for "go to the dealership" - which would.. IF I HAD A CAR I COULD DRIVE! More
by alex
Employees Worked With
ALL
June 11, 2021
Horrible service well no one answer the phone to make the appointment very disappointing. I have been a nissan customer for a while now and this is the first time I will not recommend this dealer. They made appointment very disappointing. I have been a nissan customer for a while now and this is the first time I will not recommend this dealer. They made me go to the dealership three times for a flat tire! UNACCEPTABLE!! More
by Miguel
Employees Worked With
SERVICE DEPARTMENT
May 22, 2021
AutoNation Nissan in sw 8st Miami, used the bait and switch tactic, Availability on this car was confirmed on Thursday, the car was reserved for me till Sunday, salesman Eddy Mayorga, he even email me switch tactic, Availability on this car was confirmed on Thursday, the car was reserved for me till Sunday, salesman Eddy Mayorga, he even email me this morning and called me on the phone, to confirm that I was going today, I was there around 11:15 am as agreed, after driving about 30 minutes to go see the Murano. Salesman EDDY MAYORGA, came out and told me it would be 10 minutes to have car here since it was at another location?. After he confirmed multiple times that the car was available at this location. He came out a few minutes later with his manager who told me that the car was selling at another location?. and not even an apology from salesman or Manager. This is very unethical, unprofessional to constantly lie and waste your time and money, knowing the car was never available, hoping you come in and get you on another unit, I will be contacting corporate Monday see how they feel about this Bums scamming customers. More
by cyberonman
Employees Worked With
Eddy Mayorga
February 05, 2021
I was trying to schedule an appointment for service my car which I bought from this place. I called 4 times... no one pick up a phone at service department to schedule my appointment...? Will bring my bus car which I bought from this place. I called 4 times... no one pick up a phone at service department to schedule my appointment...? Will bring my business to a different dealership. No one cares.... More
by vladisrmebe
Employees Worked With
None
October 24, 2020
Service department are suck , manager and service adviser lack of education I ask the manager his name and hi points to the window, that means his name is window . I don’t understand how many people well ed lack of education I ask the manager his name and hi points to the window, that means his name is window . I don’t understand how many people well educated and with a lot of knowledge every where and auto nation hired idiots More
by Tati
Employees Worked With
Window
October 05, 2020
Worst dealership in my five years of owning a Nissan! They will house your car, take the day off, & when you call to check on your vehicle no one can give you an update on your vehicle. Then the mana They will house your car, take the day off, & when you call to check on your vehicle no one can give you an update on your vehicle. Then the manager of service does not rectify the matter. I still ended up payer over $1000 for service of alternator & oil change. More
by Sab6477
Employees Worked With
Jorge/ Cristofer
August 06, 2020
Excellent Customer Service Our family cars have been serviced by this center for many years, since the time we used to live in Coral Gables. We now live in West Kendall and stil Our family cars have been serviced by this center for many years, since the time we used to live in Coral Gables. We now live in West Kendall and still going to this service center, whenever we need help with our cars. We didn't select any Advisor this last time (last week) because the one we had before is no longer working for this center. Five stars to our new Advisor Rafael Marzo, from whom we received the best customer service ever. The only issue we had was with a lady from the rental office, who took an hour to provide us with the rental car service. However, in general, we're a very satisfied with AutoNation Nissan Miami Service Center. MARIA BRITO. More
by mbritoe
Employees Worked With
Rafael Marzo
July 27, 2020
MALA ATENCION EN LA PARTE DE SERVICIOS ESTUVE EN EL DEALER HOY DIA 07/27 A HACER EL CAMBIO DE ACEITE DE MI CARRO Y SOLAMENTE LOS EMPLEADOS DEL DEPARTAMENTO DE SERVICIO SE PREOCUPAN POR SA ESTUVE EN EL DEALER HOY DIA 07/27 A HACER EL CAMBIO DE ACEITE DE MI CARRO Y SOLAMENTE LOS EMPLEADOS DEL DEPARTAMENTO DE SERVICIO SE PREOCUPAN POR SACAR UN PAPEL CON COPIA DE LOS SERVICIOS QUE ELLOS RECOMIENDAN HACER AL CARRO, BUSCANDO LA MANERA DE SACARLE EL DINERO A UNO DE LOS BOLSILLOS, MAS SIN EMBARGO NADIE SE PREOCUPA POR VER QUE EN EL SALON DE ESPERA HABIAN MAS DE 20 PERSONAS AGLOMERADAS Y A PENAS DONDE SENTARSE, ESTUVE DOS HORAS PARADA ESPERANDO POR EL CAMBIO DE ACEITE, NUNCA MAS VOY A ESE DEALER, DONDE YA HE COMPRADO 3 CARROS Y ANTES HACIA MIS MANTENIMIENTOS, PESIMOOO EL SERVICIO Y LA ATENCION AL CLIENTE More
by daymaleon
Employees Worked With
EMPLEADOS DE SERVICIO
January 22, 2020
Lentisimo el servicio, para diagnosticar mas de 3 horas de espera. Llegue a las nueve de mañana y a las doce no me habian dicho lo que tenia el carro de espera. Llegue a las nueve de mañana y a las doce no me habian dicho lo que tenia el carro More
by carlos
Employees Worked With
Rafael Ramirez
December 11, 2018
Battery replacement under warranty 3+ hours wait time Hi, Called to make an appointment. Was assigned to OsmaryGonzalez. I was in the area so I passed by 45 min early being the only car in the lane when Hi, Called to make an appointment. Was assigned to OsmaryGonzalez. I was in the area so I passed by 45 min early being the only car in the lane when arriving. After 30 min min of waiting and speaking to 2 other service reps who only told me her name and called her via air speaker. I finally spoke with her. While waiting for an hour and 10 minutes I noticed someone before me that left. After 3 and a half hours later car was done. This is something bad from the manufacture and still under warranty. Take about 10 min to replace a battery. Appointment was at 2 leaving at 3.38 and arriving at 1.00 PM. So if you make a appointment dont come early and if you so still expect to wait 2 hours or more. More
by Hiiiiiiiiii
Employees Worked With
Osmary Gonzalez
