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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
346 Reviews

346 Reviews of AutoNation Nissan Memphis - Service Center

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October 05, 2023

Great customer service! Roberto and Sonya (manager) was so helpful in ensuring that my vehicle was taking care of. More

by smithct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
Oct 07, 2023 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 04, 2023

The dealership was very welcoming and clean every employee that walked in were very pleasant as,well More

by write2time
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martavius Freeman
Oct 06, 2023 -

AutoNation Nissan Memphis responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

They were fast and very professional. I called in and Ms. Grandberry got me in the same day with just a little wait, I was out of there. Thanks so much. Continue to do great things!!! More

by ashleytpooh121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grandberry, Alexis, and Markavius
Oct 02, 2023 -

AutoNation Nissan Memphis responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

My service associate Ms. Grandberry was very professional. She has my vehicle serviced in a timely fashion and answered any questions I had concerning upcoming maintenance on More

by Shell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Grandberry
Sep 24, 2023 -

AutoNation Nissan Memphis responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

These people are unscrupulous scam artists. The ones that aren’t incompetent are insufferable xxxxxxxx. They will fix one thing on your car and break another to ensure that you return to spend More

by FukAutonation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto, Denise
Sep 26, 2023 -

AutoNation Nissan Memphis responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1318. We hope to hear from you.

Sep 26, 2023 -

FukAutonation responded

Not a chance. You people will NEVER get another dime of my money, or another second of my time. I will tell every person I ever meet, considering a Nissan, to AVOID you incompetent swindlers like the plague. Shame on all of you, and may you go bankrupt within the year. A pox on you! A POX, I say!

September 11, 2023

The workers here are always nice and helpful. Whenever I get my car serviced here they’re always fast. More

by Latrice Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashara grandberry
Sep 15, 2023 -

AutoNation Nissan Memphis responded

Hi Latrice, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2023

The waiting area was clean, love they started back giving complimentary snacks and water. Seevice was quick and the staff was friendly. Patrick, a saleman ,came by and check to see if everything was good an More

by nanahedrick2015
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Can't remember the young lady's name. Maybe Alexis and Patrick
Sep 09, 2023 -

AutoNation Nissan Memphis responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 01, 2023

Awesome service department. Met me as soon as I arrived. Courteous and very attentive. Answered all questions. More

by tompulleniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bria Boyland,
Sep 04, 2023 -

AutoNation Nissan Memphis responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 01, 2023

It’s close to where I live and it’s usually easy for me to get an appointment More

by bobflem53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 05, 2023 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

Denise Mason with Nissan Memphis service department was very cooperative and kind. She also kept me informed about the service on my Murano. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Mason
Aug 31, 2023 -

AutoNation Nissan Memphis responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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