AutoNation Nissan Memphis - Service Center
Memphis, TN
346 Reviews of AutoNation Nissan Memphis - Service Center
Once you pull up and walk inside, the customer service group greet you when you walk in and is very pleasant. After you check in they give updates on your vehicle until it is done. This a great place to group greet you when you walk in and is very pleasant. After you check in they give updates on your vehicle until it is done. This a great place to do business. More
Need improvement in service department. Not interested in customer service. Work on car ok not when trying to use coupon to pay bill. Claimed could not refund on credit card and give me the right amount off customer service. Work on car ok not when trying to use coupon to pay bill. Claimed could not refund on credit card and give me the right amount off on a $500 service bill. Unbelievable what the service advisor came back from talking to a manager and advised unable to honor my request. The real reason no one knew how to refund credit on a credit card. The difference in money was $43. It is not about the money. I have been a customer of Nissan since 2012 . I don’t plan to go back. I am buying a new car this year will not buy from dealership on Hacks Cross Rd. I have no problem with work on my car from the service technicians. The service advisors need to be more customer first after all without customers no business!! More
The service was ok. My issue’s were I had a multipoint inspection coupon that says they top your fluids off at no charge but still got charged for them adding windshield wiper fluid. They also failed to p inspection coupon that says they top your fluids off at no charge but still got charged for them adding windshield wiper fluid. They also failed to provide the correct mileage sticker for when I should return for another oil change. Instead of reading my odemeter they used the old mileage sticker. Also no one went over anything after their service was finished like they normally would do. More
The customer service and service team are very helpful. One of the guys on the service team assured me that he was going to provide quality service. One of the guys on the service team assured me that he was going to provide quality service. More