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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
346 Reviews

346 Reviews of AutoNation Nissan Memphis - Service Center

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February 11, 2022

Good service. Rep didn’t come to tell me my car was ready so I was sitting a little longer More

by TashLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi Tashla, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 10, 2022

Wonderful and friendly people to work with. They always let me know which upcoming services my Rogue will need. More

by christi.kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori,
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Once you pull up and walk inside, the customer service group greet you when you walk in and is very pleasant. After you check in they give updates on your vehicle until it is done. This a great place to More

by Chick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Hardin
Feb 14, 2022 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2022

To much for checking my problems $180 is to high to To much for checking my problems $180 is to high to trouble shoot my problem More

by Robnol
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Feb 08, 2022 -

AutoNation Nissan Memphis responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1318 so we can work towards a resolution. We look forward to hearing from you. Take care!

Feb 08, 2022 -

Robnol responded

I want to say everybody was very nice and friendly but since you had me on the rack for a break job You could have found out about my other problems now I’m Broke down with low power and emission Problems which could have been found while I was there. A courtesy check would have been nice at that time.

February 05, 2022

Need improvement in service department. Not interested in customer service. Work on car ok not when trying to use coupon to pay bill. Claimed could not refund on credit card and give me the right amount off More

by Fmcknight1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Feb 08, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1318 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

February 01, 2022

The service was pleasant and quick. All questions were answered. Everyone in the service department was very nice. More

by kennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat
Feb 05, 2022 -

AutoNation Nissan Memphis responded

Hi Kennis, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

January 31, 2022

they have poor customer service they try to wait until your warranty go out and deny repairs until it reaches 36,000 miles scams More

by Tcarrick81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sonya & Randy
Feb 03, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (901) 209-1318 to discuss what we can do to help.

Feb 03, 2022 -

Tcarrick81 responded

Mr. Ed trie’s to be sarcastic my Nissan has some manufacturing default and I would like to start a recall on the issue at hand I take care of my vehicle but my Nissan kicks not taken care of me I am willing to address my concerns and problems

January 28, 2022

The service was ok. My issue’s were I had a multipoint inspection coupon that says they top your fluids off at no charge but still got charged for them adding windshield wiper fluid. They also failed to p More

by godchoseme06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 31, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1318 to discuss what we can do to help.

January 28, 2022

The customer service and service team are very helpful. One of the guys on the service team assured me that he was going to provide quality service. More

by roundtreesheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Repaired tire
Feb 02, 2022 -

AutoNation Nissan Memphis responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2022

Each Team member polite welcoming always greets and thanking you for coming in great teamwork More

by DJ Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Sonya
Jan 31, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!