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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
346 Reviews

346 Reviews of AutoNation Nissan Memphis - Service Center

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August 02, 2022

The service assistant (Dashara) was very helpful and friendly she made sure all of my questions and concerns were answered. More

by Tenika Luster
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DaShara Grandberey
Aug 04, 2022 -

AutoNation Nissan Memphis responded

Hello Tenika, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Memphis! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2022

My Service Department visit on 8/1/22 with Dashara Grandberry was Great! She was very polite and helpful. More

by boydrick160
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dashara Grandberry
Aug 04, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2022

A + customer service! The staff was pleasant and informative about the issues with my vehicle as well as preventative maintenance. More

by Egriffi18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara
Aug 04, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

Dealership is friendly and welcoming. We did notice puddles of oil in the garage after the oil change. Overall a decent experience. Patrick Henderson remembered my name even though he More

by peedubya
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 02, 2022 -

AutoNation Nissan Memphis responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

I tried to make an appointment for my Sentra for repairs and I never could get anyone on the phone and I never got a response online. Very poor customer service I went to another Nissan Dealership and no More

by Drfeelgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Latarsha
Oct 06, 2022 -

AutoNation Nissan Memphis responded

We are disappointed to learn of your experience here at Autonation Nissan Memphis, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (901) 759-6100. We look forward to hearing from you.

July 28, 2022

Great experience made an appt got right to my car. Received updates by phone no issues More

by Livingmylife06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs harding
Oct 06, 2022 -

AutoNation Nissan Memphis responded

Livingmylife06, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2022

My car wouldn't start and I called the service dept. to see what I had to do to get repairs going and get car to service center. The representative reffered a tow service that pickup my car from my resi More

by alphonzo.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have names
Aug 01, 2022 -

AutoNation Nissan Memphis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2022

I dropped my car off and received it back in good time. The repair cost wasn't bad and it didn't take all day to get it and leave. More

by Gverineki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 29, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 25, 2022

The new Manager Mike McMillan seems to be making a major difference in the service dept. More

by Lisa Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, can’t remember the lady I worked with
Jul 29, 2022 -

AutoNation Nissan Memphis responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2022

Very good service, nice people, pleasure to deal with and were good at keeping me informed More

by mshort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dasharra
Jul 24, 2022 -

AutoNation Nissan Memphis responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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