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AutoNation Nissan Memphis - Service Center

Memphis, TN

4.5
346 Reviews

346 Reviews of AutoNation Nissan Memphis - Service Center

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October 20, 2022

Only problem was the time required- was told that it would be one and half hours and it took 3 hours. More

by Btyson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 26, 2022 -

AutoNation Nissan Memphis responded

Hello Btyson01, thank you; we appreciate your feedback! Next time we want to exceed your expectations!

Oct 28, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 19, 2022

The people at this location were nice and helpful. When they got my car, it took no longer than 45 minutes to do the multipoint inspection. Also I enjoyed the condiments and refreshments! More

by Ericka hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 21, 2022 -

AutoNation Nissan Memphis responded

Ericka Hughes, we sincerely thank you for the positive review, and look forward to seeing you again soon!

October 19, 2022

Great service,and great customer service! Glad I started bringing my car here! Will be back More

by A Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 21, 2022 -

AutoNation Nissan Memphis responded

Hello A Thomas, thank you; we appreciate your feedback! We truly appreciate your business and look forward to serving you throughout your vehicle ownership.

October 16, 2022

Great Customer Service,. from the time I brought the car in for service, I had works, supervisor, and vice president, checking to make sure that everything was going good and More

by Lazyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara Grandberry
Oct 18, 2022 -

AutoNation Nissan Memphis responded

Lazyp, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

I have been going here for years getting my oil changed. The new lady supervisor was very professional and assisted in helping me get in and out as quickly as possible. More

by Helen W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara G.
Oct 17, 2022 -

AutoNation Nissan Memphis responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

October 12, 2022

I got an oil change, the staff was nice and friendly. The Service staff member went over my oil change and inform me of the service that I need done on my car. More

by t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya and Dashara Grandberry
Oct 16, 2022 -

AutoNation Nissan Memphis responded

T, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2022

The service department staff was friendly but unorganized. The communication between service, parts and repair is unacceptable. I made too many unnecessary trips back and forth to get minor issue More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service, parts and repair. Mariah is efficient and professional.
Oct 13, 2022 -

AutoNation Nissan Memphis responded

Lynn, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to turn your experience around. Please reach out to our manager (901) 759-6100 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 10, 2022

Car serviced in reasonable time. Representative did a great job explained details of maintenance services needed More

by Greta Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rated 5
Oct 13, 2022 -

AutoNation Nissan Memphis responded

Hello Greta Jones, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Oct 13, 2022 -

Greta Jones responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. my invoice balance was $508.00 before my $30 reward was deducted.

Oct 13, 2022 -

Greta Jones responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. My invoice balance was $508.00 before my $30 reward was deducted.

Oct 14, 2022 -

AutoNation Nissan Memphis responded

Nissan offered 20% off services $500 or more and 15% off services $300 or more good thru October 31, 2022. The discount was not taken off when services provided. I had to advise the service representative of the discounts for $25.00 off battery, $50.00 but the discount for 20% services was not taken off. my invoice balance was $508.00 before my $30 reward was deducted.

October 07, 2022

My experience was a good one. The young lady that help me was great. She was very kind, and very respectable. More

by Erika Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dashara
Oct 12, 2022 -

AutoNation Nissan Memphis responded

Hi Erika, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 06, 2022

First time going here. Staff didn’t seem as friendly. Maybe because I’m used to the people at my other dealership. But they were efficient and pleasant. More

by Sa-payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get any names
Oct 10, 2022 -

AutoNation Nissan Memphis responded

Sa-payne, we really appreciate your feedback! Next time we want to exceed your expectations! We truly appreciate your business and look forward to serving you throughout your vehicle ownership.

Oct 11, 2022 -

AutoNation Nissan Memphis responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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