AutoNation Nissan Las Vegas - Service Center

I honestly only ever show up to this dealership because of the general manager MANNIE. Great leader, very professional, handles any and everything with great time management. A huge plus is the workers are of the general manager MANNIE. Great leader, very professional, handles any and everything with great time management. A huge plus is the workers are also amazing, I never get the run around when I come here all of the employees are so attentive. As a woman it’s important to have a place that will take care of you and not take my money without being thorough and make sure I understand what’s happening with my car. This is a great place to get your car serviced. They really take care of you! Without Mannie I would’ve never had the pleasure to see how good of a dealership they are. More

There is one staff member, Andrew, who is extremely incompetent as my previous visit, he lost my keys. When I took a second chance, this past June, I did make a comment under my breath that I did not w incompetent as my previous visit, he lost my keys. When I took a second chance, this past June, I did make a comment under my breath that I did not want to deal with this individual, but as the computer system was down, I had no choice. he was rude and abrasive but again, I had no choice. I was told one to three hours for a simple oil change, which is ridiculous. I was not asking for any extra services other than the oil change. When I went to inquire after two hours , the service manager pulled me aside and told me flat out he did not appreciate me calling his staff incompetent and told me to take my business elsewhere. I immediately went and talk to the sales manager, from which I had purchased one 2023 vehicle, and three used vehicles from that specific dealership for cash. Between the sales manager and the dealership general manager, they both agreed being told to take my business elsewhere was not appropriate under any circumstance I will concede that I may not have been correct and stating my feelings about the staff member, however, again he was incompetent because it took another 30 minutes to get my vehicle pulled up after I was told it was done . More

The system was down. I had a 7 am appt amd no one had contacted me by 10 am I had a 7 am appt amd no one had contacted me by 10 am More

Friendly service, great work. The waiting room is also very comfortable while waiting for service. The waiting room is also very comfortable while waiting for service. More

Recall fixed in a timely manner Tire’s rotated and oil changed Wait was reasonable changed Wait was reasonable More

Ryan was great! Great experience, & fast in and out, explanations and pictures to show what needs to be done. Great experience, & fast in and out, explanations and pictures to show what needs to be done. More

I took my 2024 Nissan Frontier with less than 600 miles in to the service department at AutoNation Nissan Las Vegas to have them look at an issue with the AC system emanating a nasty smell. The first thing in to the service department at AutoNation Nissan Las Vegas to have them look at an issue with the AC system emanating a nasty smell. The first thing that David Tran the service agent told me without even looking at the issue was that it would cost me $150 to replace the cabin filter. I told him that I just bought the truck less than a week ago and it should be covered by the bumper to bumper warranty. He refused and told me it would cost me for them to look at the problem. I would never use this dealership for anything in the future if this is how they treat their customers. More

Kayla was great and very professional about the rental process! Got me in and out quickly. Highly recommend this dealership! process! Got me in and out quickly. Highly recommend this dealership! More

Kayla was absolutely wonderful with helping me get a rental! She was so sweet and very helpful, she answered all my question and made me feel so good about this process! rental! She was so sweet and very helpful, she answered all my question and made me feel so good about this process! More

Shoutout to Kayla in the rental department! She was very helpful! Very nice people to deal with! She was very helpful! Very nice people to deal with! More