AutoNation Nissan Las Vegas

Lenny (salesman) and Chris (sales mgr.) went the extra mile to ensure that my husband and I had a pleasant buying experiece. We very much appreciated their time, and no game playing tactics. mile to ensure that my husband and I had a pleasant buying experiece. We very much appreciated their time, and no game playing tactics. More

Efficient service with a smile, offered many avenues to get me to buy............seemed a little desperate...........financing was so-so at best...........pushed awful hard to get the service package and k get me to buy............seemed a little desperate...........financing was so-so at best...........pushed awful hard to get the service package and kind of rushed through the explanation of the benefits. I don't personally care for the financing aspect of purchasing a car though. Salesman and managers were awesome and very helpful in making a decision. More

This salesman was simply awsome! He greeted us with a warm inviting smIle that instantly but us at ease. He took care to listen to our needs regarding vehicle options and our price range. He was extremel warm inviting smIle that instantly but us at ease. He took care to listen to our needs regarding vehicle options and our price range. He was extremely knowledgable and helpful in aiding us to make the right choice my family. And he was not PUSHY! Rico contradicts every negative stereotype of car salesmen! We have brought many cars and this is by far the most pleasing experience ever! More

Joe was very helpful and informative and was able to get my payments to where I was comfortable. I would definitely recommend Joe to those who are looking for a car. my payments to where I was comfortable. I would definitely recommend Joe to those who are looking for a car. More

I TOOK MY SUV TO HAVE A REPAIR THEY DID THE REPAIR AFTER THAT MY CAR IS BEEN HAVING A RATTLE, NOISE ON TOP OF THE DASHBOARD I BEEN 8 TIMES AT THE DEALERSHIP FOR THE SAME ISSUE AND ON OCTOBER ONE OF THE MECH THAT MY CAR IS BEEN HAVING A RATTLE, NOISE ON TOP OF THE DASHBOARD I BEEN 8 TIMES AT THE DEALERSHIP FOR THE SAME ISSUE AND ON OCTOBER ONE OF THE MECHANICS THEY PUT A BUNCH OF PAPER TOWELS UNDERNEATH OF THE DASHBOARD TO AVOID THE NOISE THAT WAS A TRICKY WAY TO AVOID THE WHOLE PROBLEM AND THEY JUST GAVE ME AROUNDS AND THEY DONT SOLVE THE PROBLEM AT ALL THEY DONT KNOW ANYTHING ABOUT CUSTOMER SERVICE NOT EVEN CARE ABOUT THE PEOPLE I WOULD NEVER BE BACK THERE AT ALL. More

DO NOT GO TO THIS DEALERSHIP!!!! TURN AND RUN!!!!!! ONLY CROOKS AND LYING THEIVES WORK HERE!!!!!!! I wanted to lease a vehicle and went to Desert Nissan to negotiate a deal. After several visits and pai CROOKS AND LYING THEIVES WORK HERE!!!!!!! I wanted to lease a vehicle and went to Desert Nissan to negotiate a deal. After several visits and painstaking hours working out a deal Desert Nissan agreed to give me my lease for no money down, $350/month for 24 months. The next day I went to pick up my car. I show up and they tell me that THEY SOLD IT!!! And of course they immediately start trying to "accomodate" me by showing me other vehicles that I can lease, which have none of the options of my original car and of course are all more expensive with longer lease contracts. I was so fed up at this point that I was almost ready to just lease another car so that I could get a freaking car and move on with my life. Thankfully my boyfriend Henry showed up and started throwing a fit. At that point I didn't have the will power to argue with these crooks. Henry started scouring the entire dealership parking lot looking for my original car. He shouted and complained to anyone who would listed, even the receptionist. I was done with the place. I decided that I would go ANYWHERE BUT DESERT NISSAN, even if it meant paying more money for a crappier car. Then, as I was outside in the parking lot ready to turn and leave Desert Nissan forever, my original car MAGICALLY appeared. Can you believe that they lied about it? I know, total shocker. Needless to say, they tried to pull a TOTAL bait and switch on me. I went on my lunch hour to pick up my car because the deal had already been sealed, supposedly. I ended up there for 3 hours because THEY LIED saying that my car had been sold but of course it magically became unsold and reappeared when I was fed up and ready to leave. I HATE DESERT NISSAN. DON'T EVER EVER GO THERE. More

Here's our experience with Desert Nissan Service Department. You can decide for yourself. BRING IN BRAND NEW CAR FOR OIL CHANGE COMES BACK WITH BIG DEEP SCRATCH TOLD TO BRING IT BACK MON Department. You can decide for yourself. BRING IN BRAND NEW CAR FOR OIL CHANGE COMES BACK WITH BIG DEEP SCRATCH TOLD TO BRING IT BACK MON 3 DAYS LATER DROP IT OFF CALLED LATE AFTERNOON THAT GUY CANNOT FIX IT AND THEY WILL SEND TO MECHANICS 2 DAYS LATER CALLED THAT IT WAS READY BUT PAINT JOB WAS TOTALLY UNSATISFACTORY TOLD TO BRING IT BACK MON IN THE MEANTIME, WE FIND THAT THE PRIVACY SHADE IN THE BACK WAS TAKEN OUT AND REINSTALLED BACKWARDS BACK SEATS WERE LAID DOWN (OBVIOUSLY THEY HAULED SOMETHING) FOOTPRINT ON BACK OF BACK SEAT FRONT SEATBACK WAS LAID BACK RADIO SET TO RADIO STATION WE DON'T LISTEN TO FAILED TO WIPE OFF STEP RAIL AFTER INITIAL ATTEMPT TO FIX IT STRANGE BLUE/GREEN PUTTY LIKE SUBSTANCE IN THE BACK MARK ON INSIDE ROOF TEMPERATURE CONTROLS WERE CHANGED DROP IT OFF, GET CAR BACK; CLEANED UP IN AND OUT BUT CAN STILL SEE INDENT FROM ORIGINAL REPAIR ATTEMPT BUT PAINT IS BETTER AND DO NOT SEE SWEEPING MARKS LITTLE SCRATCH/GOUGE ON OPPOSITE SIDE NOW!!! GAVE UP AS WE DIDN'T KNOW IF IT WOULD COME BACK OPERATIONAL FROM THE DEALER IF SENT BACK IN YET AGAIN More

This is one of the worst dealers in Las Vegas, if not THE WORST! My girlfriend and I went to look at purchasing another Alimta for us (we needed a second car). After telling us that we couldnt get a new Alti WORST! My girlfriend and I went to look at purchasing another Alimta for us (we needed a second car). After telling us that we couldnt get a new Altima (even though my credit is 690+ and my girlfriends is 680+) we were told that a used car could be the solution. We heard them out, and were first showed a 92 Buick Regal......COME ON!!! Were 22 years old, and we arent idiots either. Finally we were told that we could get a new Sentra. We're now on hour 6 of being there, and decided to walk off, at which point a manager, and an assitant come running after us asking us whats going on. We told them we werent interested, and they told us they would knock the monthly down to $285 for a new Sentra. I told them fine, lets do it. We sat around for an hour before going to finance, at which point we both felt uncomfortable with the deal. We told them we wanted to leave, at which point the same Manager returned. He started screaming at my girlfriend, and told her "sometimes in life you need to take a F***ing chance". He's lucky I didint take a swing at him. I dont talk to my girlfriend like that....why should he. He threw the papers in the air, and said "what a waste of F***ing time"....I told him "Your right bro...you wasted my day, and if you're lucky, I wont wait for you after your shift"...nobody talks to a girl that way...specially at a business. We ended up going to United Nissan the next week...and drove off with another NEW Altima. Desert Nissan plain and simple is a JOKE. By the way....our salesman was on his 3rd day of work there, and spoke little to no English. xxxxxx!! More

I have brought my car to this dealership about 19 times in the last year for service on the same items. I am currently involved in arbitration to see about the lemon law on my car, and when a totally unrel in the last year for service on the same items. I am currently involved in arbitration to see about the lemon law on my car, and when a totally unrelated problem occured with my car (new problem, nothing to do with the lemon law) regarding it not starting properly and hesitating on acceleration I was told they REFUSED to look at my car (which is only a year old and under warranty) because of the arbitration. The Service Manager (Andy) made it a point to tell me he does not want to speak with me anymore, and the elusive General Manager is never around to talk to. I was refused service on my WARRANTED car because they fear they will mess it up further, I assume, and give me more to fight about on this matter. I also about 3 months ago emailed their customer service dept. about my issues on my company email address and the Svc Manager decided it would be more appropriate to call MY BOSS instead of me in return. I have yet to get a return email or call from anyone at that dealership. More