AutoNation Nissan Las Vegas

..Nissan rouge /lv. Sahara location Not only do I service my car here but also got it from here I hate this place they don't seem to care about the issues with your car really. Two weeks Not only do I service my car here but also got it from here I hate this place they don't seem to care about the issues with your car really. Two weeks into getting my new nissan rouge (6miles) i realized that the passenger seat would vibrate mentioned it to the salesman and he said oh bring it in we'll have a look so I did and the service center said " I should continue to run my car till I had more mileage because sometimes the brake pads ....blah blah" it has now been months (I have took it in two other times and nothing has been done one of those times i spoke to the service manager explaining everything from the start I told him it was very frustrating having leased this car brand new and I didn't feel it was safe nor did i want the car at this point i also told him his department was not helpful and rude *on one visit I was there 4hrs and they forgot about my car!?* he replied with a grin on his face sorry i dont think you'll be able to do much its hard to get out of contracts then followed by saying you dont have to come here i mean you can go to a diff. Location they'll probably treat you the same tho i was like wow...shortly after he mentioned a buy back ... ) I opened up a claim on the car but I bet my best option now is to go into a different dealership and get into another vehicle More

"Drive safe with Nissan" I DON'T THINK SO We bought a brand new Nissan Pathfinder 2013 of June 2013, we've been very happy about it until this year when it started experiencing shuddering, jud We bought a brand new Nissan Pathfinder 2013 of June 2013, we've been very happy about it until this year when it started experiencing shuddering, juddering, jerking and the worse of all LOSING POWER WHILE YOUR DRIVING AND HAPPENED ONE TIME YEALDING ON LEFT TURN WITH ONGOING TRAFFIC WITH MY 7 and 2 yrs old kids in the car, that was a HORRIFIC AND VERY SCARY MOMENT. Took to AutoNation first time and service advisor said might be just an update on a software which they did, car was fine until it happened again took it back and couldn't find a code (can't do anything about it they said) and again it happened again, took it back and this time mechanic verified shuddering and lost of power when accelerating, got a code and replaced a part,car was fine until it did it again. FOURTH TIME took it back to dealership unable to get a code and AGAIN THEY SAID can't do anything about BECAUSE no code, picked up the car and just after half hour it happened again on my way home AGAIN: my husband called ANDREW the service Advisor and my husband suggested to keep the car and maybe can someone drive it everyday until they can verify (we don't care how long they will keep it) they kept it for a week and they said unable to reproduce the problem and no code and of course "THEY CANT DO ANYTHING ABOUT IT" it still happening .MY QUESTION TO THE NISSAN: especially they have this add was it DRIVE PINK,DRIVE SAFE: if you really value people lives, why are you letting people drive your car when they have this UNSAFE PROBLEM? WHY DON'T YOU RECOGNIZE THE PROBLEM? IS IT BECAUSE WE ARE JUST A MIDDLE CLASS FAMILY AND YOU KNOW THERE IS NOT MUCH WE CAN DO ABOUT IT? I WONDER IF WE ARE FIRST CLASS FAMILY,LAWYER OR A DOCTOR WILL WE BE TREATED THE SAME? More

Not professionals at all. It is a waste of time they will not repair what it needs to be repair and they will not fix whatever they damage. I went in for a noise on my radio it It is a waste of time they will not repair what it needs to be repair and they will not fix whatever they damage. I went in for a noise on my radio it Andrew B. told me that they were going to replace the harness of the radio but in the process of checking the radio problem a piece of the interior plastic got scratched. Now I got two things that needs to be fixed. Well They never called me back at all, I called back a few times and they said "parted backorder but I'll call you as soon as the parts is in". 4 months later I ended up taking my car to the centennial Nissan dealership for them to fix the radio problem that was and it still is under warranty, they told me that "The wires on the back of the radio were cut like they were trying to bridge the problem instead of replacing the harness wires". After Nissan Centennial fixed the problems I went back to AutoNation Nissan dealership for them to replace the plastic that was scratched. I waited for about one hour and when I went back to my car, after it was "supposed to be fixed" I see that the new part was scratched as well like when they put it in there were not careful enough and the piece got scratched again. After complaining Chris A. He told me I'm so sorry I'll fix this myself give me a few days to order the part again and I'll call you as soon part is here. Well he has been few months since that happen and I'm still waiting for them to call me back. More

Excellent Service Department I've taken my car here twice for service and each time I've been treated fairly and honestly. All of their personnel are friendly and seem to have th I've taken my car here twice for service and each time I've been treated fairly and honestly. All of their personnel are friendly and seem to have the customer's needs in mind. More

Excellent service provide by the sales person Javier Canales he was very helpful and courteous. He also was very knowledgeable. Help us decide which car we really wanted. Canales he was very helpful and courteous. He also was very knowledgeable. Help us decide which car we really wanted. More

Great service! great dealership! awesome all the way around!!! I will recommend all my friends and family to go to this dealership for sure! I have bought two cars from them already and no complaints!!! around!!! I will recommend all my friends and family to go to this dealership for sure! I have bought two cars from them already and no complaints!!! More

We went into the dealer not figuring to buy and thinking that our credit wouldn't let us anyway. We wanted to look at the Nissan Titan and had an appointment with Danny Burgess the internet manager. Althou that our credit wouldn't let us anyway. We wanted to look at the Nissan Titan and had an appointment with Danny Burgess the internet manager. Although the truck was nice I wasn't willing to pay that high a payment at this time. We decided to look at the Altima and see what kind of deal it would be. The price was good and the vehicle is beautiful. We decided to go ahead and see what the deal would be. There were no "high pressure" tactics or long waits to get info. Our salesman was a personable and easy going guy that listened to what we wanted. We were not first in line to see finance but the wait wasn't long. In finance we dealt with the Bill Hoeft. This was the easiest time I have ever had in a finance office. Everything was explained in full and easy to understand. The truth is that if I hadn't been talking so much about other stuff it would have been very short time in finance. Once we went back to the car Danny explained all the options again and helped us move our stuff from our previous vehicle. I have purchased many vehicles in my life and had both good and bad experiences with dealers. This has by far been the best experience I have had while buying a vehicle. More

For someone who has never bought a car before, this experience was painless, and dare I say...fun? I had no idea what I wanted walking into the dealership, and left a satisfied customer. The employees experience was painless, and dare I say...fun? I had no idea what I wanted walking into the dealership, and left a satisfied customer. The employees are thoughtful, considerate and don't make you feel pressured to make any decisions you may be uncertain about. The result? A brand new 2013 Nissan Sentra that has truly changed the way I think about automobiles and the car buying process. I would recommend this place in a heart beat, and Nissan definitely has a new fan. More