AutoNation Mobile Service Houston - Service Center

I asked these guys for a spark plug change. ... gave them my vehicle specs and they showed up and replaced 6 of the 8 spark plugs because they said they messed up and only brought 6....I told th ... gave them my vehicle specs and they showed up and replaced 6 of the 8 spark plugs because they said they messed up and only brought 6....I told them my vehicle was running rough the next day.... they said they would come out and fix it and they did.... however, they charge me again for doing so....unbelievable they said it was not their fault....how is it not their fault when my vehicle was running fine before they worked on it, they even said the spark plug was not gapped correctly yet they charge me again to come out and fix the problem that they did....I would not use this company because they have a nice little business plan of charging people for their mess ups.... More

Easy to setup an appointment. Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure ever Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure everything was done and clean. I will use them again. More

Arrived on time and replaced my battery in my Dodge Challenger efficiently and correctly. I have had time to drive the car since the battery was replaced and every thing works. When needed, I will defi Challenger efficiently and correctly. I have had time to drive the car since the battery was replaced and every thing works. When needed, I will definitely use the service again . Austin did a good job. More

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!! More

If I could give them a 0 star I would. My initial appointment was for 10/30 and it was rescheduled of course. They finally got to me on 11/1 and diagnosed my vehicle. I have had 7 appointm My initial appointment was for 10/30 and it was rescheduled of course. They finally got to me on 11/1 and diagnosed my vehicle. I have had 7 appointments since then and each and every appointment always gets rescheduled for some reason. I am done!!! Crappy service. No recognition of the inconvience this causes customers! All for a hood latch switch. More

Excellent service, friendly and they took time to explain the process and problems. I will recommend this company to everyone. I would especially like to thank Faith and Nolan for their exceptional work. the process and problems. I will recommend this company to everyone. I would especially like to thank Faith and Nolan for their exceptional work. More

They showed up late to first scheduled appointment which caused me to be late to another appointment. Once they did show up, they showed up without the proper equipment to fulfill the repair even though the caused me to be late to another appointment. Once they did show up, they showed up without the proper equipment to fulfill the repair even though the issue (tire balance needed) was explained prior to arrival. They were a no Show for follow up appointment to do the repair. When I called to have the claim cancelled so that I could go to a different mechanic, I was told that I would get a follow up phone call within 24-48 hrs. They were well informed that I only had a 7 window to get the repairs completed, yet waiting 24-48 hrs for a call back would put me well past the deadline. More

We needed our battery replaced and the young man who worked on our car was very helpful and professional. worked on our car was very helpful and professional. More