AutoNation Mobile Service Houston - Service Center

Austin was amazing! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!! Showed up on time and fixed my issue quickly!! A++++++. I would highly recommend!!! More

If I could give them a 0 star I would. My initial appointment was for 10/30 and it was rescheduled of course. They finally got to me on 11/1 and diagnosed my vehicle. I have had 7 appointm My initial appointment was for 10/30 and it was rescheduled of course. They finally got to me on 11/1 and diagnosed my vehicle. I have had 7 appointments since then and each and every appointment always gets rescheduled for some reason. I am done!!! Crappy service. No recognition of the inconvience this causes customers! All for a hood latch switch. More

Excellent service, friendly and they took time to explain the process and problems. I will recommend this company to everyone. I would especially like to thank Faith and Nolan for their exceptional work. the process and problems. I will recommend this company to everyone. I would especially like to thank Faith and Nolan for their exceptional work. More

They showed up late to first scheduled appointment which caused me to be late to another appointment. Once they did show up, they showed up without the proper equipment to fulfill the repair even though the caused me to be late to another appointment. Once they did show up, they showed up without the proper equipment to fulfill the repair even though the issue (tire balance needed) was explained prior to arrival. They were a no Show for follow up appointment to do the repair. When I called to have the claim cancelled so that I could go to a different mechanic, I was told that I would get a follow up phone call within 24-48 hrs. They were well informed that I only had a 7 window to get the repairs completed, yet waiting 24-48 hrs for a call back would put me well past the deadline. More

We needed our battery replaced and the young man who worked on our car was very helpful and professional. worked on our car was very helpful and professional. More