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AutoNation Mobile Service Houston - Service Center
Houston, TX
14 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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14 Reviews of AutoNation Mobile Service Houston - Service Center
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May 22, 2025
HAD MY BRAKE PADS replaced, i was charged $519 and they send me a pair of IMPORT DIRECT $70 cost for my BMW , this was the 14th and now there is huge rattling noise since yesterday and now they are refusin send me a pair of IMPORT DIRECT $70 cost for my BMW , this was the 14th and now there is huge rattling noise since yesterday and now they are refusing to send someone right away , they response was * WE DONT HAVE ENOUGH TECHNICIANS* and yet when i book them , they we none stop offering me next day if not same day service, WHAT A CRAPY WAY TO DO BUSSINESS ! I have asked them if they provided original parts and they said yes, and yet i received a cheap pads ! More
by cotto.alemanJ,J
Employees Worked With
Mari
May 07, 2025
I had a great experience with AutoNation when they came out to fix the issue with my vehicle. I won’t be using anyone else, but AutoNation’s mobile service from here on out a far exceeded my expectations! out to fix the issue with my vehicle. I won’t be using anyone else, but AutoNation’s mobile service from here on out a far exceeded my expectations! More
by joeylgonzales
Employees Worked With
Cheri
April 30, 2025
Great customer service! Explained everything very well!! What’s best is that autonation comes to your home and you don’t have to go through all the hassles of taking your ca Explained everything very well!! What’s best is that autonation comes to your home and you don’t have to go through all the hassles of taking your car to the mechanic and leaving it there for days and no solution!! Autonation takes care of your car from the comfort of your home!!! More
by araceli macias
Employees Worked With
Jose R
April 21, 2025
I asked these guys for a spark plug change. ... gave them my vehicle specs and they showed up and replaced 6 of the 8 spark plugs because they said they messed up and only brought 6....I told th ... gave them my vehicle specs and they showed up and replaced 6 of the 8 spark plugs because they said they messed up and only brought 6....I told them my vehicle was running rough the next day.... they said they would come out and fix it and they did.... however, they charge me again for doing so....unbelievable they said it was not their fault....how is it not their fault when my vehicle was running fine before they worked on it, they even said the spark plug was not gapped correctly yet they charge me again to come out and fix the problem that they did....I would not use this company because they have a nice little business plan of charging people for their mess ups.... More
by Steve
Employees Worked With
Raphael
April 03, 2025
Easy to setup an appointment. Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure ever Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure everything was done and clean. I will use them again. More
by 611jeddah
Employees Worked With
Kaylan
March 25, 2025
Arrived on time and replaced my battery in my Dodge Challenger efficiently and correctly. I have had time to drive the car since the battery was replaced and every thing works. When needed, I will defi Challenger efficiently and correctly. I have had time to drive the car since the battery was replaced and every thing works. When needed, I will definitely use the service again . Austin did a good job. More
by Scat Pack
Employees Worked With
Austin
February 04, 2025
SCAM! ! 1. said radiator/lock needed fixing..carvana warranty said ok. $100 given as deductible 2. Wait many days....Canceled because mechanic had eme ! 1. said radiator/lock needed fixing..carvana warranty said ok. $100 given as deductible 2. Wait many days....Canceled because mechanic had emergency 3. Wait another few days....Cancel again siting electric problems in shop 4. Mechanic David said it was repaired 5. 1 hour into driving..all fluid on hwy, tow trucks, fun fun 6. Mechanic comes again, charged another $100!!! 7. Called to ask why I was charged twice they said because it was two different issues.. I said xx it was same issue the first mechanic failed to fix 8. They REALLY tried to tell me no it was new issue that happened to show up 1 hour after 1st issue was repaired. SCAM!!!!!! More
by sandra.mccarstle
Employees Worked With
David-mechanic...Michael escalations
November 11, 2024
If I could give them a 0 star I would. My initial appointment was for 10/30 and it was rescheduled of course. They finally got to me on 11/1 and diagnosed my vehicle. I have had 7 appointm My initial appointment was for 10/30 and it was rescheduled of course. They finally got to me on 11/1 and diagnosed my vehicle. I have had 7 appointments since then and each and every appointment always gets rescheduled for some reason. I am done!!! Crappy service. No recognition of the inconvience this causes customers! All for a hood latch switch. More
by felderntx
Employees Worked With
N/a
