AutoNation Lincoln Clearwater - Service Center
Clearwater, FL
509 Reviews of AutoNation Lincoln Clearwater - Service Center
Pleasure doing business with this company Everyone was very friendly and informative Ed, George, Mike and Robert some of the best people that I have ever had the pleasure of doing business with. very friendly and informative Ed, George, Mike and Robert some of the best people that I have ever had the pleasure of doing business with. More
My MKZ needed 30K service. Did not expect the the service to be so expensive. Got the recommended service and was given a loaner. Everyone was courteous and professional.. Did not expect the the service to be so expensive. Got the recommended service and was given a loaner. Everyone was courteous and professional.. More
My last two visits to Autonation were very disappointing - from the time I had to wait at my initial appointment just to have my car taken in, kitty overall period of time they kept my car without giving me - from the time I had to wait at my initial appointment just to have my car taken in, kitty overall period of time they kept my car without giving me a loaner, to the fact that an item I requested to be serviced was not done, but was told it was done. This was a tire repair and the result was that my unrepaired tire blew out on my way home and at that point it was so bad I had to replace the tire. This dealership needs to hire more service technicians so that Kohl’s can be answered, issues, addressed, and courtesy given to the customer. More
Needed to replace lost vehicle keyfob. Made appointment with the dealer for the next morning. Arrived at scheduled time. Met with our consultant Jacob. Verified quoted price from prior pho Made appointment with the dealer for the next morning. Arrived at scheduled time. Met with our consultant Jacob. Verified quoted price from prior phone call.. Gave him key fob to reprogram with the new one. He said it would take about an hour and a half. Car was returned washed and vacuumed exactly one and a half hours later as he stated. All my service visits have been made easier working with Jacob. He's a great asset to Auto-Nation Lincoln Clearwater. They are honest, have competitive prices and do quality work. The premises are always clean, the employees are very courteous, friendly and professional. One last note...their donuts in the customer service area are killer. More
This was a follow-up to a previous service visit that didn't go so well. THe service Manager read my not so nice review and contacted me immediately. We went over the issues i had and he offered to compl didn't go so well. THe service Manager read my not so nice review and contacted me immediately. We went over the issues i had and he offered to complete the service that I was originally scheduled to receive but didn't. I agreed to give them another chance. This time everything worked out perfectly. I was informed as to what was going to be done, how long it should take and the cost (which they agreed to absorb). Sine the dealership is a good distance from my home, I waited for the vehicle to be worked on. THe service was performed and the car returned to me sooner than expected and everything was done as explained. No one or place is perfectly anymore but I was impressed with the service manager taking ownership of the previous issue I had and making things right. That's all you can ask for now a days. They won my business back with flying colors. More