AutoNation Lincoln Clearwater - Service Center
Clearwater, FL
509 Reviews of AutoNation Lincoln Clearwater - Service Center
I love having my car serviced here. Cello is so friendly, calls me by name and has my service order ready without me saying a thing. Keep up the outstanding service. Cello is so friendly, calls me by name and has my service order ready without me saying a thing. Keep up the outstanding service. More
Have been having cars serviced here for over 8 years. Very pleasant atmosphere and Celso has always taken great care with us. This week was a little different, as the service took an unusually long time. Very pleasant atmosphere and Celso has always taken great care with us. This week was a little different, as the service took an unusually long time. I had scheduled an oil change appointment and asked that my wiper blades be replaced. Simple - figured maybe an hour. Nearly 3 hours later I finally went looking for my car which had just been finished. I expect more from Auto Nation when it’s a simple maintenance WITH appointment. Again - not Celso’s fault. He just schedules what’s needed with the service technicians which obviously were not efficient or there was not enough staff. Service was not busy … only 2 cars checking in and Checkin bay was empty when my car was ready. More
AutoNation always does a topnotch job with the vehicle. Jacob is a pleasure to work with and fully understands customer service and communications Thanks ! Jacob is a pleasure to work with and fully understands customer service and communications Thanks ! More
The team at AutoNation Lincoln Clearwater is very efficient and helpful. They explain suggested procedures and do not try to pressure. I have full confidence in their expertise. efficient and helpful. They explain suggested procedures and do not try to pressure. I have full confidence in their expertise. More
Outstanding customer service and support. Valet service is exceptional car pickup and delivery at time scheduled. During service the service advisor in contact with you to keep you updated on Valet service is exceptional car pickup and delivery at time scheduled. During service the service advisor in contact with you to keep you updated on progress of your service request. More
Price was outrageous for what they did. Did not complete work as promised. No loaner provided even though they had a car available. I know that for a fact since a customer in the lounge did Did not complete work as promised. No loaner provided even though they had a car available. I know that for a fact since a customer in the lounge did not use a loaner that was reserved for him. The most unfriendly experience I had ever had at a Lincoln dealership. I am seriously considering canceling my order on my new Lincoln. Really felt like I was treated like a second hand citizen. More
Made my appointment was given a loaner to use while my vehicle was being serviced. It took a few days to get my car back but it wasn't the dealers fault. The hoist being used broke so my car was stuck in vehicle was being serviced. It took a few days to get my car back but it wasn't the dealers fault. The hoist being used broke so my car was stuck in the air for an extra day and a half, but as mentioned I had a loaner so not a big issue. Jacob, our service consultant keep me up to date on the repair of the hoist. Got my car back no problems. More