AutoNation INFINITI Tustin - Service Center

This dealership is by far the best - from the quality of service to their knowledge, ten out of ten! service to their knowledge, ten out of ten! More

Infinity Tustin is no doubt the best dealership I’ve had the pleasure of taking my car to each and every time. They really go above and beyond to accommodate my requests and answer any questions related to the pleasure of taking my car to each and every time. They really go above and beyond to accommodate my requests and answer any questions related to service needs. They know how to make the customer feel valued in ways that other dealerships simply do not. There’s not one negative aspect I could mention regarding the care and delicacy they put into their work. You’d be doing a disservice taking your Infinity to anybody else. More

I was very happy with the service I received. My appointment was honored on time, and my representative, Hazel, was very thorough and professional. I had confidence in her recommendations, and My appointment was honored on time, and my representative, Hazel, was very thorough and professional. I had confidence in her recommendations, and did not feel like there was any up selling of services. My only disappointment was that they no longer offered a loaner car for the 15K mile service - only a shuttle to home. More

They took such good care of us and went above and beyond. The customer service was spectacular and we appreciate the high level of care that went into servicing our vehicle. We highly recommend Autonation In The customer service was spectacular and we appreciate the high level of care that went into servicing our vehicle. We highly recommend Autonation Infiniti at Tustin for all your servicing needs! More

I made a service appointment and when I arrived was immediately greeted by Gabriel to start the work to be performed. The work was done quickly and the car was even washed. immediately greeted by Gabriel to start the work to be performed. The work was done quickly and the car was even washed. More

I dealt with Jeffrey as a service consultant and he was great. I waited for the service to be completed and it was done well within the time quoted! great. I waited for the service to be completed and it was done well within the time quoted! More

Told the scheduler that there were diagnostic issues with the car. Came in on a Saturday and the service rep said the dealership did not do diagnostics on weekends, I needed to come back during the week. Can the car. Came in on a Saturday and the service rep said the dealership did not do diagnostics on weekends, I needed to come back during the week. Can't blame the service rep, but the scheduler totally misled me More

service experience was excellent. Jeffry did a good job keeping me informed. i needed to wait and they got it done in the time they said they would. Jeffry did a good job keeping me informed. i needed to wait and they got it done in the time they said they would. More

I received a call offering a complimentary oil change; I was due for an oil change anyway so, of course, I accepted the offer. Service was reasonably fast and the experience was perfectly fine. was due for an oil change anyway so, of course, I accepted the offer. Service was reasonably fast and the experience was perfectly fine. More

Great costumer service. Christopher at the service department is exceptionally helpful and pleasant. Thank you. Christopher at the service department is exceptionally helpful and pleasant. Thank you. More