AutoNation INFINITI Tustin - Service Center

The response to the customer was very verbal slow and lack of knowledge did not allow the customer to know how to solve the problem lack of knowledge did not allow the customer to know how to solve the problem More

The service department performed a scheduled oil change and also checked my tires and made recommendations based on the current wear. Service advisor Gabriel Paramo attended to me personally, honored an oi and also checked my tires and made recommendations based on the current wear. Service advisor Gabriel Paramo attended to me personally, honored an oil change credit I had and communicated via text several times. He also arranged complimentary one-way transportation, so I didn't have to wait for the car. This is my third Infiniti sedan and all have been serviced at the Tustin dealership. More

I dont have anything but great raves to autonation infiniti! always a great service from service members, shout out to Hazel at the customer service desk, she is very informative and detailed on her p infiniti! always a great service from service members, shout out to Hazel at the customer service desk, she is very informative and detailed on her profession. ⭐️⭐️⭐️⭐️⭐️. More

Great service. Superior customer service. Our car was serviced quickly They were able to get us in without an appointment Superior customer service. Our car was serviced quickly They were able to get us in without an appointment More

Infinti of Tustin has stepped up their game! I beought my boyfriends car in for service, (battery issue) they took care of it and did an inspection and a wash. You have better people work at thi I beought my boyfriends car in for service, (battery issue) they took care of it and did an inspection and a wash. You have better people work at this location now. I will be back for service! New service manager & General manager is amazing! More

Very professional. I liked the video they sent to my phone explaining they’re check of underneath of car. I liked the video they sent to my phone explaining they’re check of underneath of car. More

This dealership is by far the best - from the quality of service to their knowledge, ten out of ten! service to their knowledge, ten out of ten! More

Infinity Tustin is no doubt the best dealership I’ve had the pleasure of taking my car to each and every time. They really go above and beyond to accommodate my requests and answer any questions related to the pleasure of taking my car to each and every time. They really go above and beyond to accommodate my requests and answer any questions related to service needs. They know how to make the customer feel valued in ways that other dealerships simply do not. There’s not one negative aspect I could mention regarding the care and delicacy they put into their work. You’d be doing a disservice taking your Infinity to anybody else. More

I was very happy with the service I received. My appointment was honored on time, and my representative, Hazel, was very thorough and professional. I had confidence in her recommendations, and My appointment was honored on time, and my representative, Hazel, was very thorough and professional. I had confidence in her recommendations, and did not feel like there was any up selling of services. My only disappointment was that they no longer offered a loaner car for the 15K mile service - only a shuttle to home. More

They took such good care of us and went above and beyond. The customer service was spectacular and we appreciate the high level of care that went into servicing our vehicle. We highly recommend Autonation In The customer service was spectacular and we appreciate the high level of care that went into servicing our vehicle. We highly recommend Autonation Infiniti at Tustin for all your servicing needs! More