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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.6
270 Reviews

270 Reviews of AutoNation INFINITI Tustin - Service Center

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January 21, 2022

This was the fourth time getting service done since I’ve had my leased QX50 and the second time I’ve worked with Gabriel. He’s kind, great communicator and cares about customer experience. He offered me a s More

by Mj Acosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 27, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 13, 2022

People at the service department go above and beyond for their customers. There was no shuttle driver available when picking up my car, so Frank called me and offered a ride. I love how seriously committed More

by tania.izquierdo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Gutierrez
Jan 14, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 05, 2022

Gabriel and the entire service staff exceeded my expectations when I dropped off my 2020 QX60 for an oil change and point inspection. The work was done promptly, the car was returned cleaner than w More

by don.brantley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 14, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 05, 2022

People are treated very nicely, everyone is friendly. Employees are knowledgeable and answer all questions. More

by cristalofh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 14, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 04, 2022

David was great! Very understanding, patient and detailed when it came to explaining the service issues with my car. This is my Home dealership and will continue to take my car. The entire team was very help More

by Daniela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Gabriel
Jan 14, 2022 -

AutoNation INFINITI Tustin responded

Hi Daniela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 29, 2021

The service is awesome. So efficient and helpful.I love my Q50. I’m very satisfied with this dealership. Marc and Frank were amazing. More

by prissellshomes2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service, Sydney Thorp
December 24, 2021

Courteous, timeous, and quick. Excellent waiting lounge. No surprises. Everything as anticipated, can recommend the dealership More

by trashtaub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRANCISCO GUITIERRE
December 23, 2021

Very efficient and respectful staff. Will come back to this dealer every time. Highly recommend. More

by Katiekate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 13, 2021

Excellent service. Battery was defective and was replaced without any questions David and Edgardo did a great job taking care of the problem. More

by Ira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgardo , David
Dec 14, 2021 -

AutoNation INFINITI Tustin responded

Hello Ira, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2021

They are a friendly full service dealer. They make you feel special and have quality service. More

by bemmerd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation INFINITI Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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