AutoNation INFINITI Tustin - Service Center

They We’re EXTREMELY helpful and VERY Thoroughly Informative I would Definitely come back Thank You Informative I would Definitely come back Thank You More

I am returning customer. For convenience, I had switched to the Orange Coast Infiniti for services; I regret leaving Tustin Infiniti. I am back to a professional environment. to the Orange Coast Infiniti for services; I regret leaving Tustin Infiniti. I am back to a professional environment. More

Multiple associates had great communication. My car was ready on time as well waiting for me. ready on time as well waiting for me. More

Gabrielle is so kind. And all other staffs are so professional, kind, and wonderful. Infiniti Tustin is very comfortable and reliable service location. professional, kind, and wonderful. Infiniti Tustin is very comfortable and reliable service location. More

Had the check engine light on my 2017 Hyundai Veloster that I had purchased at Autonation Infinity Tustin one year ago. I had also purchased a Service Agreement for the car at the time of purchase. I th that I had purchased at Autonation Infinity Tustin one year ago. I had also purchased a Service Agreement for the car at the time of purchase. I thought that I should bring the car back to the dealership where I had purchased the car and the Service Agreement. That was wrong! Instead, I should have called the 800 number on the Service Agreement and they would have advised me to take the car to a Hyundai dealership because it was still under warranty. I didn't get that advice from the Service Advisor at Autonation Infinity Tustin. Instead I was told that the error code from the check engine light indicated that the gas cap needed to be replaced and that wasn't covered by the Service Agreement. I was asked if I wanted to move forward with jthe replacement of the gas cap. I said yes. It cost me $226 but the gas cap replacement didn't fix the evap leak. I believe the Service Advisor should have advised me to contact Hyundai which would have saved me $226. More

Gabriel in the service department is what made this Gabriel in the service department is what made this dealership my dealership he’s great but he needs help Gabriel in the service department is what made this dealership my dealership he’s great but he needs help More

Frank at AutoNation Infiniti has always done a good job taking care of all my service needs. taking care of all my service needs. More

Went in for 40,000 mile service. Car was in and out and washed in1hr45min.Great job, I have always been happy with their service. My other Infinity is 13 yrs.old and still runs great. washed in1hr45min.Great job, I have always been happy with their service. My other Infinity is 13 yrs.old and still runs great. More

Infiniti of Tustin was really helpful and they were super attentive to my needs over all best service. attentive to my needs over all best service. More

The service department is wonderful. I particularly love Frank. He makes sure everything is done and is always friendly and kind and very knowledgeable. Frank. He makes sure everything is done and is always friendly and kind and very knowledgeable. More