AutoNation INFINITI Tustin - Service Center

Always had good experiences in the past with the service department, however, during my recent service visit (in for a routine oil/filter change) I was called and recommended what turned out to be an unnece department, however, during my recent service visit (in for a routine oil/filter change) I was called and recommended what turned out to be an unnecessary service on the car. I obviously didn't have my service history available during the phone call so I agreed to the $375 item. It seemed a little unusual that this item was over due so I checked and it had been done on schedule. The service rep did reduce the charge but I still paid for an unneeded maintenance item. More

Infinity of Tustin never fails Always professional Great Customer Service Thankyou Frank Gutierrez Service Advisor Great Customer Service Thankyou Frank Gutierrez Service Advisor More

Was in on Saturday for an oil change. I needed new tires as well and the advisor worked with me to find tires in my price range and gave me a discount. I will be back -- they were great! I needed new tires as well and the advisor worked with me to find tires in my price range and gave me a discount. I will be back -- they were great! More

Great service. very friendly and thorough. Would recommend any time. Frank called me to inform me about the progress and the pick up worked flawless. very friendly and thorough. Would recommend any time. Frank called me to inform me about the progress and the pick up worked flawless. More

Great service and accommodations while my vehicle was being serviced. Will recommend family and friends being serviced. Will recommend family and friends More

Great experience every time I bring my car in for service. Great customer service support, they are kind, hard working and most of all HONEST. Special thanks to Frank for always taking care of my bea service. Great customer service support, they are kind, hard working and most of all HONEST. Special thanks to Frank for always taking care of my beast, see you in 5,000 miles! More

Very clean place honest people, I feel very important when I'm there! Very reasonable on the price comparing with the other guys, anyway INFINITY for me it's really the top and I'm very proud to own one when I'm there! Very reasonable on the price comparing with the other guys, anyway INFINITY for me it's really the top and I'm very proud to own one of a Kind! Thanks appreciate your business. More

Great service on a timely manner. Took care of all my needs even though I did not have an appointment. Thanks Took care of all my needs even though I did not have an appointment. Thanks More

Great customer service. They scheduled our maintenance appt for us, were ready and available when we showed up, and had us finished quicker than the original time estimate. I recommend their service depa appt for us, were ready and available when we showed up, and had us finished quicker than the original time estimate. I recommend their service department! More

I was able to have the software update performed while I waited and was in and out in one hour. Great service department and staff!! waited and was in and out in one hour. Great service department and staff!! More