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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.6
270 Reviews

270 Reviews of AutoNation INFINITI Tustin - Service Center

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August 27, 2024

I have always been pleased with the attention and service my vehicle receives at this service department. The last few times I have visited, Jeffrey has been my service advisor. He has always been kind and More

by cruzma96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
Aug 31, 2024 -

AutoNation INFINITI Tustin responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. If you need more help, our team is available to talk -- safe travels!

August 13, 2024

From beginning to end this dealership is top notch! Gabriel has always done a great job servicing my car. I don’t know the names of the other two employees names, as it was early and I was 1/2 awake, More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel and two others
Aug 16, 2024 -

AutoNation INFINITI Tustin responded

We are pleased to hear you had such a positive experience with us, Cindy! If you ever need help, just give us a call. Happy motoring!

August 10, 2024

Service done properly and on time. Will do business with Infiniti of Tustin again. Thanks More

by rickberggren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabreil
Aug 15, 2024 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2024

It was my first time to visit the dealership. Gabriel exhibited a very welcoming friendly attitude. He was very professional and knowledgeable. He was very patient in answering all the questions More

by ascott8230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Scott
Jun 24, 2024 -

AutoNation INFINITI Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 09, 2024

The team had outstanding customer service from the minute I drove in, to the closing out of my invoice. More

by artvarela2422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 12, 2024 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2024

very nice,excellent service, lend me a brand new suv when my suv left in store More

by blowupblowup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy, Gabriel
May 20, 2024 -

AutoNation INFINITI Tustin responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

Jeffrey Nguyen was a great service advisor. I came in without an appointment for just an oil change but he was able to provide me with a loaner vehicle so that I could take care of my 185k serv More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
Dec 08, 2023 -

AutoNation INFINITI Tustin responded

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 04, 2023

The service is good, clean environment and friendly staff. The price is reasonable as well. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash
Dec 07, 2023 -

AutoNation INFINITI Tustin responded

Hi Sam, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Jeffrey Nguyen is a superb service advisor! He always keeps in touch while our car is in for service, with daily or every other day updates. He listens to our issues & writes them up accuratel More

by Pndwinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
Dec 04, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2023

Service was very professional. Representative knew what he was talking about and his recommendation for other applications on my car.. More

by Dwight Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Nov 28, 2023 -

AutoNation INFINITI Tustin responded

Hi Dwight, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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