AutoNation INFINITI Tustin - Service Center

I made an online appt to have my oils changed and the only option was a 7:00 am appt., which was way too early for this retired lady! So I called the dealership and they kindly changed it to my preferre only option was a 7:00 am appt., which was way too early for this retired lady! So I called the dealership and they kindly changed it to my preferred time of 11:00 am, no problem! My service rep, Willy Cardona, couldn’t have been more friendly, efficient and competent. So pleased to have this kind kf service in this day and age! More

I was due for my 30,000 Maintenance on my QX 60. I made my appointment and they came back to talk to me about how long it would be and if I needed a loaner which I did use with my work schedule tha I made my appointment and they came back to talk to me about how long it would be and if I needed a loaner which I did use with my work schedule that day. I was able to receive a video on my inspection and received a message about some extra work being needed. They are prompt and helpful making it an easy experience. More

Great experience. Very helpful and knowledgeable. Kept me informed on everything done and the status. Frank Gutierrez was the best. Very helpful and knowledgeable. Kept me informed on everything done and the status. Frank Gutierrez was the best. More

quick service and clean facilities, MPI is explained thoroughly. complimentary car wash could use some improvement. thoroughly. complimentary car wash could use some improvement. More

The service team where super nice took their time to take care of my car told me exactly what was wrong with it and also took take of me by lending me a loaner car so I get work and home mean while they ha care of my car told me exactly what was wrong with it and also took take of me by lending me a loaner car so I get work and home mean while they had my car in the service department they did not hesitate More

The service was excellent. The waiting area was also nice, clean. They kept updating me every step of the process. Overall I am very happy with the service. The waiting area was also nice, clean. They kept updating me every step of the process. Overall I am very happy with the service. More

The staff were very attentive, friendly & made sure we were comfortable during our time waiting for our vehicle. We were offered coffee, water & snacks. Our vehicle was also given a complimentary car wash were comfortable during our time waiting for our vehicle. We were offered coffee, water & snacks. Our vehicle was also given a complimentary car wash. More

Very professional. Willy communicated every step of the process very clearly. They make it easy to go there. Willy communicated every step of the process very clearly. They make it easy to go there. More

I’ve had 4 Infinity’s, and always took them to the dealership for service. Even though I didn’t buy the car from this dealership, they treat me as if I did. Always courteous and friendly. dealership for service. Even though I didn’t buy the car from this dealership, they treat me as if I did. Always courteous and friendly. More

Gabe and Linda manager, did a good job of keeping me updated on status of repairs. updated on status of repairs. More