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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.6
270 Reviews

270 Reviews of AutoNation INFINITI Tustin - Service Center

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July 07, 2022

Great service. and was done quickly. Checked all systems and let you know what was worn and needed to be replaced soon. More

by caren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 08, 2022 -

AutoNation INFINITI Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 30, 2022

Frank took care of me quick and Lan did an amazing job on finding the problem on my car, next day my car was ready for smog and ready to go More

by jesusbautista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 04, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation INFINITI Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

Willy was a good service representative I would definitely return and recommend any friend to get their car serviced here or simply recommend people to buy from this infiniti dealership . More

by Jonathan Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy
Jul 02, 2022 -

AutoNation INFINITI Tustin responded

Hello Jonathan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

Very comfortable and kind. My advisor helped me as much as he can and fast. More

by Jae Young Park
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 30, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

The team did a good job of getting me a quote before any service was started. They also provided a car wash and glossed my tires. My wife and I were pleased with our experience. More

by OC - Infinity Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 24, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 21, 2022

When arriving no one greeted me. Waited for someone to greet me but no one did so I had to walk inside. When going to other Infiniti dealerships they would always open my car door fo More

by gracebz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

The representatives here are always kind, patient and professional. Each one tries to make you feel as though your time is important and that they want to help you no matter how unique or challenging you More

by Johnny Djordjevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation INFINITI Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 20, 2022

My cars alignment was off so I brought it in for an alignment and tire rotation. After getting my car back the car still pulls to the right and my steering wheel is not aligned. It’s still always sligh More

by Stevenauyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriel
Jun 22, 2022 -

AutoNation INFINITI Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5556 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

June 18, 2022

I come per service time to Autonation Tustin . They Always helpful friendly and expert.Thank you More

by Mehmet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Paramo
Jun 21, 2022 -

AutoNation INFINITI Tustin responded

Hello Mehmet, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Willy and the Service team were fantastic. Willy kept me in the loop regarding my warranty and Infiniti of Tustin are are straight shooters. I would recommend these professionals to anyone c More

by Feo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willy, Linda
Jun 17, 2022 -

AutoNation INFINITI Tustin responded

Hi Feo, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation INFINITI Tustin and we hope to be of service again in the future.

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