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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.6
270 Reviews

270 Reviews of AutoNation INFINITI Tustin - Service Center

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August 12, 2022

The service was excellent and Linda was very friendly and helpful. I will continue to have my car service at this dealership More

by Debbie Sawai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 17, 2022 -

AutoNation INFINITI Tustin responded

Hello Debbie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2022

Everything was perfect and the staff working there were welcoming and explained things very well. More

by Héctor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel paramo
Aug 17, 2022 -

AutoNation INFINITI Tustin responded

Hi Héctor, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2022

Overall been satisfied with the service work done whether preventive maintenance or mechanical issues. Minimal questionable issues regarding attention to detail and/or actually performing the work as stated More

by mhcar.81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Palermo
Aug 16, 2022 -

AutoNation INFINITI Tustin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation INFINITI Tustin take our reviews very seriously. Thank you for leaving feedback. Please reach out to us at (714) 627-5556 so we may identify ways to improve your experience.

August 09, 2022

Experienced and helpful service team. Linda was helpful. The service team also matched the other dealers coupons. More

by PV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 12, 2022 -

AutoNation INFINITI Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

July 22, 2022

Gabriel is the gentleman that helped me out and was very professional and courteous. My car had to be left for a bit and received a nice loaner, grateful for that. The only thing I had issues with was when More

by Jules44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jul 26, 2022 -

AutoNation INFINITI Tustin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation INFINITI Tustin. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2022

Very professional. Keep it simple. And they wash the car after each service. Well done. More

by steve_fix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 24, 2022 -

AutoNation INFINITI Tustin responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2022

Linda is great to work with. Quality work with affordable pricing and friendly staff. will revisit More

by Rahul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 22, 2022 -

AutoNation INFINITI Tustin responded

Hi Rahul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 15, 2022

Great service. Courteous and professional staff. Received a shuttle ride home and they picked me back up when the car was ready. This is the only place I have work More

by Lganahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rojas
Jul 18, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2022

They were understaffed but still did great. The service manager was even working the desk on a Saturday. She provided frequent updates via email dice the phones were jammed due to short staff More

by Rboullon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 14, 2022 -

Rboullon responded

They did not use short staffing as an excuse but did their best to provide the usual quality service!

July 13, 2022

Professional and courteous, good waiting area, timely service and a good car wash, quick check out with a final report. More

by Hamid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name but very nice
Jul 16, 2022 -

AutoNation INFINITI Tustin responded

Hello Hamid, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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