AutoNation INFINITI Tustin - Service Center

Everyone was very nice when I had to return for minor service on my car. Someone always came by and asked if I needed anything while I waited. The young man who checked me in, also made sure I was comfor service on my car. Someone always came by and asked if I needed anything while I waited. The young man who checked me in, also made sure I was comfortable. More

Courteous and friendly. Wait for service member was minimal. Kept me informed and updated about my car in timely matter. Wait for service member was minimal. Kept me informed and updated about my car in timely matter. More

Took too long my appoint was at 1 saw me around 220 and had it done by like 420 but after all that wait everything was great the staff was great the complimentary area was great had it done by like 420 but after all that wait everything was great the staff was great the complimentary area was great More

Excelente servicio. Área de espera muy buena.Agua para los que esperan.Café para la espera y chocolate.Muy bueno. Área de espera muy buena.Agua para los que esperan.Café para la espera y chocolate.Muy bueno. More

I was told 2 hours or less for work and wash. At 2 hours my car was not finished and wash was not started. At 2 hours and 20 minutes I was told my battery failed so it was replaced. Even if bat At 2 hours my car was not finished and wash was not started. At 2 hours and 20 minutes I was told my battery failed so it was replaced. Even if battery did not fail the time in your shop would have been at least 2 1/2 to 2 3/4 hours to complete including the car wash. This is not my typical experience at Infiniti. I like to be “under promised and over delivered” rather than the other way around. The replaced battery was taken into consideration with the time of 2 1/2 to 2 3/4 hours which did not include battery. The battery took about 45 minutes and I left 1:30 - 1:45. My appointment was at 10:00. More

The Service Dept was great and professional from start to finish - I would definately recommend them . finish - I would definately recommend them . More

I scheduled an appointment to get my breaks checked and tires aligned online and the appointment went smoothly and the service was perfect. tires aligned online and the appointment went smoothly and the service was perfect. More

Brought my car in for an oil change and was left with all my questions answered. Felt really taken care of. Thanks again for the service it was truly exceptional. my questions answered. Felt really taken care of. Thanks again for the service it was truly exceptional. More

Very reliable & friendly. Good service for handling the car, also explain so detail of the job. 👍👍 Good service for handling the car, also explain so detail of the job. 👍👍 More

Friendly and informative staff. My car was fixed in a timely manner. No pushing of services. My car was fixed in a timely manner. No pushing of services. More