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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.6
270 Reviews

270 Reviews of AutoNation INFINITI Tustin - Service Center

Sort by
December 21, 2022

Professional, friendly and clean location. Great service. Lobby is comfortable with great free coffee and snacks. More

by lmishy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Licano
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Dec 26, 2022 -

AutoNation INFINITI Tustin responded

We are pleased to hear you had such a positive experience with us, Lmishy! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Excellent service and honesty Linda was very kind answering my messages and Chris also kept me informed in the process Thanks a lot More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 22, 2022 -

AutoNation INFINITI Tustin responded

We are pleased to hear you had such a positive experience with us, Maria! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 17, 2022

Excellent customer service, very knowledgeable and helpful. Beautiful and clean lobby. Overall great experience from start to finish. More

by Arly2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Dec 20, 2022 -

AutoNation INFINITI Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2022

The dealership as a whole is professional and responsive to customer needs, but recently, I brought my car in for a service because my service light/alert came on and my tire pressure alert came on as well. More

by Npkafieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember service advisors name.
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Dec 17, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are deeply disappointed by your experience at AutoNation INFINITI Tustin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5556 to discuss what we can do to help.

December 12, 2022

Coming down from NorCal and needed the service, in and out quickly, my advisor is great. Thank you. More

by kanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin Juarez
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Dec 14, 2022 -

AutoNation INFINITI Tustin responded

Hi Kanton, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 06, 2022

Gabriel was very nice and also very helpful! The service was great and they gave me my car at the time they said.... More

by silvia.avellaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Dec 10, 2022 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 01, 2022

Everyone was very nice when I had to return for minor service on my car. Someone always came by and asked if I needed anything while I waited. The young man who checked me in, also made sure I was comfor More

by adrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember service technicians name
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Dec 03, 2022 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 25, 2022

Courteous and friendly. Wait for service member was minimal. Kept me informed and updated about my car in timely matter. More

by Vuong_david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
Report | Print
Nov 26, 2022 -

AutoNation INFINITI Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 24, 2022

Took too long my appoint was at 1 saw me around 220 and had it done by like 420 but after all that wait everything was great the staff was great the complimentary area was great More

by pristygal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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Nov 25, 2022 -

AutoNation INFINITI Tustin responded

Hi Pristygal, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2022

Excelente servicio. Área de espera muy buena.Agua para los que esperan.Café para la espera y chocolate.Muy bueno. More

by javieraponte63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Nov 25, 2022 -

AutoNation INFINITI Tustin responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!

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