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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.6
270 Reviews

270 Reviews of AutoNation INFINITI Tustin - Service Center

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October 13, 2024

Staff was very nice, as soon as I got there they recognized me & came out to greet me & got my car straight into service. More

by jag72098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Paramo
Oct 17, 2024 -

AutoNation INFINITI Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2024

Went to see Gabriel and the Team for an oil change yesterday. Great experience, and will be back again soon for the next one. More

by aksharma34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Paramo
Oct 12, 2024 -

AutoNation INFINITI Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 29, 2024

Gabriel took excellent care of me. I very much appreciate his attention to quality service. I will continue to look to Auto Nation for the best in customer satisfaction. More

by rickhj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gabriel
Oct 05, 2024 -

AutoNation INFINITI Tustin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

Great service! Service Coordinator was great, environment was pleasant as I was able to get some work done while I waited. . More

by pastorweaver1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember
Sep 28, 2024 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 19, 2024

Nice comfortable to work with one of service person Gabriel. He is very detailed and knowledgeable . Everyone there is super friendly. More

by annet9688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Sep 21, 2024 -

AutoNation INFINITI Tustin responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2024

Jeff is awesome! He always keeps us posted with updates. Great customer service> We have nothing but good things to see about everyone in service More

by trae0278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Sep 21, 2024 -

AutoNation INFINITI Tustin responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2024

Excellent service as always! Can’t beat this team here at Infiniti of Tustin Autonation More

by rbs_ljs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Parramo
Sep 17, 2024 -

AutoNation INFINITI Tustin responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 14, 2024

I had a very positive experience with all of the service team. They recommended services but were not pushy. Jeffrey is definitely a huge asset to this overall experience. I also had a good experience with More

by BMan 63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen, Andre (answered the appointment phone)
Sep 17, 2024 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you.

August 31, 2024

Fast in and out for oil/filter change and multi-point inspection and clear explanation of findings with no pressure to do there and then. It was a pleasure working with the service consultant, Jeffrey. More

by KVS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
Sep 06, 2024 -

AutoNation INFINITI Tustin responded

Hello, we're happy you found our staff to be supportive during your experience here at AutoNation INFINITI Tustin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

your dealership is always ready to do service. Your people give very useful advice and they complete the work in a timely fashion. Very pleasant to interact with them. More

by zpizlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Sep 06, 2024 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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