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AutoNation INFINITI Tustin

Tustin, CA

Overview
Reviews
Vehicles
4.5
514 Reviews
As one of the largest INFINITI dealerships in Orange County, AutoNation INFINITI Tustin is your go-to source for all things INFINITI. Located near the intersection of the 5 and 261, our Tustin showroom is easy to locate, too. With a large inventory of both new and pre-owned INFINITI cars and SUVs for sale, and a large selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you. Check out our website today, or visit our showroom in Tustin to see our complete inventory of cars and SUVs for sale.
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33 Auto Center Dr

Tustin, CA

92782

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Showing 514 reviews

August 02, 2023

I did not intend to buy at all, but I bought a car from very professional and friendly sales group, especially Ashkan, and I will introduce this group to all my friends.👍👍👍👍 More

by Keyvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashkan
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Aug 06, 2023 -

AutoNation INFINITI Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2023

Dealership is very clean. Hazel Lopez was very Professional and helpful. Didn't wait long for them to pull up my car and was out within 5 minutes. More

by omarmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel Lopez
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Aug 07, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2023

Fast, quick, super informative and everyone was extremely kind. They gave you truthful info and wanted the best fit for you More

by Cooper Randeen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 07, 2023 -

AutoNation INFINITI Tustin responded

Hi Cooper, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

Service Team is excellent. Strong communicators. Very knowledgeable. I give them 5 Stars. My two-star rating is due to pricing. My car needed a new compressor to support m More

by Nielsenhw
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffery
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Aug 01, 2023 -

AutoNation INFINITI Tustin responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5556 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Aug 03, 2023 -

Nielsenhw responded

Auto Nation Tustin, Not much to talk about. I had the new compressor put in at Big O Tires. My air conditioner is working great. By checking competitive pricing, I saved $1,254. I wonder how much I was over charged at earlier services I had done at Auto Nation Infinity in Tustin.

July 28, 2023

This was the most pleasant car buying experience in all of my 63 years. I would definitely buy another car from this dealership. Sam and Tony were outstanding. More

by NSpidell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 01, 2023 -

AutoNation INFINITI Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 27, 2023

I had a quick and smooth experience at Tustin Infiniti. Jeffrey was great and explained everything clearly to me. The waiting area was clean and upkept. More

by Ana Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
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Jul 31, 2023 -

AutoNation INFINITI Tustin responded

Hi Ana, we are so pleased you enjoyed your visit to AutoNation INFINITI Tustin! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2023

Dealership is very clean and welcoming and all the staff are very Profesional and helpfull More

by mobena88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel
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Jul 28, 2023 -

AutoNation INFINITI Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Staff was very helpful Dealership was very clean Staff was also very responsive to customers More

by joekang2028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazel lopez
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Jul 29, 2023 -

AutoNation INFINITI Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

July 26, 2023

The response to the customer was very verbal slow and lack of knowledge did not allow the customer to know how to solve the problem More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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Jul 29, 2023 -

AutoNation INFINITI Tustin responded

Hi Fred, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (714) 627-5556 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

July 14, 2023

The service department performed a scheduled oil change and also checked my tires and made recommendations based on the current wear. Service advisor Gabriel Paramo attended to me personally, honored an oi More

by jboynton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Paramo
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Jul 19, 2023 -

AutoNation INFINITI Tustin responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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