AutoNation INFINITI Tustin

Great salespeople, great finance people....Great people all around. Loved the no haggle pricing too all around. Loved the no haggle pricing too More

My service advisor frank is amazing. He is very thorough with the car and keeps you up to date on repairs needed. Frank is a great assets to Tustin Infiniti and keeps me coming back for service at the dea with the car and keeps you up to date on repairs needed. Frank is a great assets to Tustin Infiniti and keeps me coming back for service at the dealership. Thanks again frank for all you do. More

Excelente servicio El mejor Dealer de Orange County. Francisco dio excelente servicio todo excelente muy buen trabajador un empleado excelente. Francisco dio excelente servicio todo excelente muy buen trabajador un empleado excelente. More

My goto place for sales and service. I have purchased 11 vehicles from this store. Great deals and fabulous service. Who could ask for more. vehicles from this store. Great deals and fabulous service. Who could ask for more. More

I have owned many cars and delt with many dealerships in my life time, but none as nice and courteous as Tustin Infiniti. I always deal with Frank in the Service department and he makes it a good experience my life time, but none as nice and courteous as Tustin Infiniti. I always deal with Frank in the Service department and he makes it a good experience, no matter what kind of service my QX80 needs. We started off with a QX56 and after our great service at Tusin Infiniti, we traded it in for a newer QX80 from Tustin. Tustin Infiniti and Frank have life long customers with my wife and I. More

The best dealership in orange county. I took my vehicle in for a oil change. Frank checked me in and got my QX50 taking care of including a wash, it took less then an hour. Frank really makes my trip to th in for a oil change. Frank checked me in and got my QX50 taking care of including a wash, it took less then an hour. Frank really makes my trip to the dealership enjoyable. Thanks More

Everything went smooth up until I sent my down payment on August 19, 2021. Everyone was very attentive, very responsive, and Chris even did a Zoom appointment for me since I'm in Northern Cali. I spoke to August 19, 2021. Everyone was very attentive, very responsive, and Chris even did a Zoom appointment for me since I'm in Northern Cali. I spoke to Fred in finance on August 19th, and he confirmed receipt of paperwork they had since via FedEx and told me he would send copies via email. He also informed me that they would be in contact with my delivery information. After that conversation, I didn't hear from them unless I reached out. Fred is unresponsive, Chris was more responsive but could not provide any information on the delivery. About a week later I received a call from the delivery company that they were 20 mins away. I'm like this is the first I've received information on this, so I was lucky I was not in any work meetings at that time and was able to hitch a ride to meet them. Inside the car there was a folder, but it did not contain my signed paperwork. I've asked for it a few times since then and here we are almost a month later and no paperwork still. Also, the car had a few scratches and you can tell where they popped out a little dent. So please learn from my experience because I'm not confident I will be able to receive my paperwork. So at this point, I have no info on the warranty I purchased to protect the paint, but no clue who to call or contact regarding the scratches. So, you will have a better buying experience if you actually go into the dealership. More

Excellent services and quite place for me to wait and work while having a free cup of coffee and a bag chips. I would not mind doing it again. work while having a free cup of coffee and a bag chips. I would not mind doing it again. More

Gabriel P., my service advisor for several dealer encounters over time, has again provided an outstanding level of quality customer service. He always is focused on listening, acting and results. He encounters over time, has again provided an outstanding level of quality customer service. He always is focused on listening, acting and results. He IS the dealer brand reputation-bearer. He does it well. Mechanical work was done on time and the car was returned looking nicer than when it arrived at the dealer. More

Frank Gutierrez was my service rep who was friendly, efficient, thorough and competent. He told me exactly what service my car needed, how long it would take and how much it would cost. Infiniti Tusti efficient, thorough and competent. He told me exactly what service my car needed, how long it would take and how much it would cost. Infiniti Tustin delivered exactly as promised! More