AutoNation INFINITI Tustin

Nice and courteous people, great service in timely manner. And pricing not too bad. Thanks Frank! manner. And pricing not too bad. Thanks Frank! More

Great experience. Definitely recommend. I love my car and Teddy helped make sure I could have it protected. He really worked the numbers to get it to work. I appreciate all who helped me and definitely telli Teddy helped make sure I could have it protected. He really worked the numbers to get it to work. I appreciate all who helped me and definitely telling my friends to come by. More

My 2009 FX35 has always been serviced at Tustin Infiniti since I purchased it, but I was in the process of finding somewhere else to go due to dissatisfaction on my last few visits. This last visit was dif since I purchased it, but I was in the process of finding somewhere else to go due to dissatisfaction on my last few visits. This last visit was different. This time Henry managed my service & he was pleasant, knowledgeable & informative. He did not talk down to me with ridiculous explanations/excuses as others did on the previous visits, which as a woman with a technical background, I found offensive. I will likely be back for my routine maintenance in the future. More

I was sold a vehicle with bad tires and vehicle registration was only paid for a few months. I was told the dealer would pay gor DMV fees if I purchased the extended warranty, then I received the registration was only paid for a few months. I was told the dealer would pay gor DMV fees if I purchased the extended warranty, then I received the registration bill from DMV 3 months after purchasing the vehicle and had to replace all 4 tires within 4 months of owning the car. It only had 21k miles! More

My car issue is not completely resolved. Also, car was dirty inside when I picked up. Service report was not received on day car was picked up. dirty inside when I picked up. Service report was not received on day car was picked up. More

People were nice and helpful, also very well informed salesperson work at this dealership, thumps up salesperson work at this dealership, thumps up More

My 2012 M37 has a long term parasite battery drain problem. If not driven for 5 or 6 days it will not start, and has to be jump started. For 4 days they kept my car, while insisting that nothing was w problem. If not driven for 5 or 6 days it will not start, and has to be jump started. For 4 days they kept my car, while insisting that nothing was wrong because the battery tested ok. I repeated the problem and suggested how to find the fault, including checking existing Infiniti service bulletins related to this. I was told that testing the electrical system would cost $1000.00. I have purchased 2 Infinitis from this dealership and enjoyed excellent service for 19 years, but now will have to find a real service department to have my car repaired. More

I was very pleased with the service. I was greeted upon immediate arrival. The estimate of the time it would take to do the work was completed before the expected time. The service tech was absolutely wond immediate arrival. The estimate of the time it would take to do the work was completed before the expected time. The service tech was absolutely wonderful and friendly. The facility was clean and safety precautions were being practiced amongst all staff. Patrons not so much 😷 wearing. Overall I was very happy with my visit and will return. More

Auto Nation Infinity from Tustin has truly been an Amazing dearlership! Going the Extra Mile. Amazing dearlership! Going the Extra Mile. More

Frank has been my Service Advisor for 3 yrs, he is exceptional in customer service, cares about his clients, and has tremendous integrity! Frank continue being excellent in your job! Please give this exceptional in customer service, cares about his clients, and has tremendous integrity! Frank continue being excellent in your job! Please give this man a big fat raise so he doesn’t go anywhere! More