AutoNation INFINITI Tustin

Infiniti of Tustin was really helpful and they were super attentive to my needs over all best service. attentive to my needs over all best service. More

The service department is wonderful. I particularly love Frank. He makes sure everything is done and is always friendly and kind and very knowledgeable. Frank. He makes sure everything is done and is always friendly and kind and very knowledgeable. More

Great experience with Albert Munoz. BUT- spending 9.5 hours was exhausting. You need more help in finance area. Especially on a holiday weekend. hours was exhausting. You need more help in finance area. Especially on a holiday weekend. More

This was the fourth time getting service done since I’ve had my leased QX50 and the second time I’ve worked with Gabriel. He’s kind, great communicator and cares about customer experience. He offered me a s had my leased QX50 and the second time I’ve worked with Gabriel. He’s kind, great communicator and cares about customer experience. He offered me a shuttle service to work and back to the dealership without me prompting it. I was very pleased with the service done and car felt and looked like brand new again! Great job team! More

Extremely refreshing to get an upfront honest car buying experience. In this current market of short vehicle supply I have faced dealerships that were not eager to serve the customer, not the case at AutoNa experience. In this current market of short vehicle supply I have faced dealerships that were not eager to serve the customer, not the case at AutoNation Infiniti Tustin. They were upfront from the beginning no misleading communications to get me down there and then switch out price and options. Thank you to the staff from management, to sales, to financing. Love the car, love the price, love the service will definitely keep this place in mind when talking to friends and family. More

They sold me a defect car , and when I call Fred from The finance department doesn't even answer or return my phone calls. my car still under the dealer warranty. I went there and he said to me he was going finance department doesn't even answer or return my phone calls. my car still under the dealer warranty. I went there and he said to me he was going to talk to general manager,and he will call me 📞 next day . Until now iam still waiting.also it has been over a month waiting for the lincese plate too. So I wonder. Do you think I should refer a friend to this dealer? I don't think so. More

Everyone was so nice and kind for my questions and requestings. They seems so proud of infiniti cars. requestings. They seems so proud of infiniti cars. More

People at the service department go above and beyond for their customers. There was no shuttle driver available when picking up my car, so Frank called me and offered a ride. I love how seriously committed their customers. There was no shuttle driver available when picking up my car, so Frank called me and offered a ride. I love how seriously committed they are, doing a great job and making sure your experience is pleasant and stress-free! More

The salesperson was all friendly upfront, but totally ignored me after the sale when I found out the CD player doesn't work in the vehicle I purchased - not good service ignored me after the sale when I found out the CD player doesn't work in the vehicle I purchased - not good service More

The associates were great and helped as much as possible. The wait time tho was long. The car was cleaned well but the seat belts are very dirty. The wait time tho was long. The car was cleaned well but the seat belts are very dirty. More