AutoNation INFINITI Tustin

Great place! Everyone is nice & professional. Albert & Fred went above and beyond!! My only issue was with the extended warranty. I felt pressured to purchase it so I left. I did come back after speaking Fred went above and beyond!! My only issue was with the extended warranty. I felt pressured to purchase it so I left. I did come back after speaking with Fred & Albert and ended up purchasing the car. More

I am returning customer. For convenience, I had switched to the Orange Coast Infiniti for services; I regret leaving Tustin Infiniti. I am back to a professional environment. to the Orange Coast Infiniti for services; I regret leaving Tustin Infiniti. I am back to a professional environment. More

Multiple associates had great communication. My car was ready on time as well waiting for me. ready on time as well waiting for me. More

Gabrielle is so kind. And all other staffs are so professional, kind, and wonderful. Infiniti Tustin is very comfortable and reliable service location. professional, kind, and wonderful. Infiniti Tustin is very comfortable and reliable service location. More

Had the check engine light on my 2017 Hyundai Veloster that I had purchased at Autonation Infinity Tustin one year ago. I had also purchased a Service Agreement for the car at the time of purchase. I th that I had purchased at Autonation Infinity Tustin one year ago. I had also purchased a Service Agreement for the car at the time of purchase. I thought that I should bring the car back to the dealership where I had purchased the car and the Service Agreement. That was wrong! Instead, I should have called the 800 number on the Service Agreement and they would have advised me to take the car to a Hyundai dealership because it was still under warranty. I didn't get that advice from the Service Advisor at Autonation Infinity Tustin. Instead I was told that the error code from the check engine light indicated that the gas cap needed to be replaced and that wasn't covered by the Service Agreement. I was asked if I wanted to move forward with jthe replacement of the gas cap. I said yes. It cost me $226 but the gas cap replacement didn't fix the evap leak. I believe the Service Advisor should have advised me to contact Hyundai which would have saved me $226. More

From the moment I drove onto the lot everyone was very Professional and helpful. Kaz Zarei provided excellent customer service throughout the entire process. Professional and helpful. Kaz Zarei provided excellent customer service throughout the entire process. More

Gabriel in the service department is what made this Gabriel in the service department is what made this dealership my dealership he’s great but he needs help Gabriel in the service department is what made this dealership my dealership he’s great but he needs help More

Frank at AutoNation Infiniti has always done a good job taking care of all my service needs. taking care of all my service needs. More

Went in for 40,000 mile service. Car was in and out and washed in1hr45min.Great job, I have always been happy with their service. My other Infinity is 13 yrs.old and still runs great. washed in1hr45min.Great job, I have always been happy with their service. My other Infinity is 13 yrs.old and still runs great. More

friendly. stayed in contact regardless of the extensive time it took to check out. four hours seems too long, time it took to check out. four hours seems too long, More