AutoNation INFINITI Tustin

Always had good experiences in the past with the service department, however, during my recent service visit (in for a routine oil/filter change) I was called and recommended what turned out to be an unnece department, however, during my recent service visit (in for a routine oil/filter change) I was called and recommended what turned out to be an unnecessary service on the car. I obviously didn't have my service history available during the phone call so I agreed to the $375 item. It seemed a little unusual that this item was over due so I checked and it had been done on schedule. The service rep did reduce the charge but I still paid for an unneeded maintenance item. More

Great buying experience, no hassle, very friendly and professional, the attention we received for being a Sunday evening was amazing. professional, the attention we received for being a Sunday evening was amazing. More

Was in on Saturday for an oil change. I needed new tires as well and the advisor worked with me to find tires in my price range and gave me a discount. I will be back -- they were great! I needed new tires as well and the advisor worked with me to find tires in my price range and gave me a discount. I will be back -- they were great! More

Infinity of Tustin never fails Always professional Great Customer Service Thankyou Frank Gutierrez Service Advisor Great Customer Service Thankyou Frank Gutierrez Service Advisor More

It could have been better. Sales and finance were amazing. Behind the scenes need improvement. Sales and finance were amazing. Behind the scenes need improvement. More

Good communication, fair negotiation, smooth transaction. I did have to go back a second day (driving up from San Diego) because they only had one Finance person to process my purchase, but they made up thi I did have to go back a second day (driving up from San Diego) because they only had one Finance person to process my purchase, but they made up this inconvenience in politeness and friendliness. More

Great service. very friendly and thorough. Would recommend any time. Frank called me to inform me about the progress and the pick up worked flawless. very friendly and thorough. Would recommend any time. Frank called me to inform me about the progress and the pick up worked flawless. More

Great selection of used vehicles, especially in these times. Cass was very friendly and easy to work with. Pricing was fair and there were no hidden fees or add ons. Sara the financing personnel was help times. Cass was very friendly and easy to work with. Pricing was fair and there were no hidden fees or add ons. Sara the financing personnel was helpful and efficient, and took her time to explain any additional plans. Took awhile to finish my deal, was there for about 7 hours, that’s the reason for 4 starts and not 5. More

Aiman. . Thank you so much for your great customer service. You gave us options and worked around our budget to get us the best deal. It was a pleasure deali . Thank you so much for your great customer service. You gave us options and worked around our budget to get us the best deal. It was a pleasure dealing with you, your finance team and Infiniti Dealership. Thank you for being none pushy and making the purchasing process smooth. We will recommend you and your team... You're The Best! More

Great service and accommodations while my vehicle was being serviced. Will recommend family and friends being serviced. Will recommend family and friends More