AutoNation INFINITI Tustin

I had a very positive experience with all of the service team. They recommended services but were not pushy. Jeffrey is definitely a huge asset to this overall experience. I also had a good experience with team. They recommended services but were not pushy. Jeffrey is definitely a huge asset to this overall experience. I also had a good experience with Andre who booked my appointment. Overall, I felt comfortable with the inspection, diagnosis and repairs that were recommended. The video from the technician was a huge plus. Keep up the good work and I will see you in March when my next service is due. More

This purchase took over 4 hours for a $10k cash deal. Very unorganized store. Follow up even worse. We are missing the key cylinder inside the key fob on the ONE KEY we were given so if the electronic ke Very unorganized store. Follow up even worse. We are missing the key cylinder inside the key fob on the ONE KEY we were given so if the electronic key fails, we are stuck. We reached out to sales staff and have not received any response. Additionally, the rear view camera image is upside down. We did not drive the car in reverse to observe this issue during the test drive. We also reached out to sales the morning after taking delivery and again haven’t received a response. So far, Autonation Infinity is 0/3. The camera should have been caught during the “safety inspection” Autonation touts on all of their marketing materials. More

Fast in and out for oil/filter change and multi-point inspection and clear explanation of findings with no pressure to do there and then. It was a pleasure working with the service consultant, Jeffrey. inspection and clear explanation of findings with no pressure to do there and then. It was a pleasure working with the service consultant, Jeffrey. More

your dealership is always ready to do service. Your people give very useful advice and they complete the work in a timely fashion. Very pleasant to interact with them. Your people give very useful advice and they complete the work in a timely fashion. Very pleasant to interact with them. More

I have always been pleased with the attention and service my vehicle receives at this service department. The last few times I have visited, Jeffrey has been my service advisor. He has always been kind and my vehicle receives at this service department. The last few times I have visited, Jeffrey has been my service advisor. He has always been kind and courteous and does an excellent job of keeping me informed on the status of my service whenever I wait. More

From beginning to end this dealership is top notch! Gabriel has always done a great job servicing my car. I don’t know the names of the other two employees names, as it was early and I was 1/2 awake, Gabriel has always done a great job servicing my car. I don’t know the names of the other two employees names, as it was early and I was 1/2 awake, however; the intake gentleman and reception/paperwork person were both fantastic! More

Service done properly and on time. Will do business with Infiniti of Tustin again. Thanks Will do business with Infiniti of Tustin again. Thanks More

Everything was perfect. Low pressure sales, the car was as listed, the general manager was great. Would definitely buy there again. Low pressure sales, the car was as listed, the general manager was great. Would definitely buy there again. More

It was my first time to visit the dealership. Gabriel exhibited a very welcoming friendly attitude. He was very professional and knowledgeable. He was very patient in answering all the questions Gabriel exhibited a very welcoming friendly attitude. He was very professional and knowledgeable. He was very patient in answering all the questions and concerns I had. Thank you for the service!! More

The team had outstanding customer service from the minute I drove in, to the closing out of my invoice. I drove in, to the closing out of my invoice. More