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AutoNation INFINITI Tustin

Tustin, CA

4.5
514 Reviews
As one of the largest INFINITI dealerships in Orange County, AutoNation INFINITI Tustin is your go-to source for all things INFINITI. Located near the intersection of the 5 and 261, our Tustin showroom is easy to locate, too. With a large inventory of both new and pre-owned INFINITI cars and SUVs for sale, and a large selection of other premium pre-owned cars and SUVs for sale, we are sure to have the perfect car or SUV for you. Check out our website today, or visit our showroom in Tustin to see our complete inventory of cars and SUVs for sale.
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33 Auto Center Dr

Tustin, CA

92782

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Showing 514 reviews

December 26, 2022

This review is for Irvine Porsche and Natasha Opperman. I had a very unfortunate windshield crack. I contacted Natasha and she immediately found an appointment to have my windshield replaced. As usual, he More

by DML2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Opperman
Dec 28, 2022 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 23, 2022

They only made one mistake if they did inspection and inside front wheel fender well was off and just needed a fastener why didn't they fix this.The people were Professional,place was clean,coffee and wa More

by jp5390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe was great
Dec 26, 2022 -

AutoNation INFINITI Tustin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 21, 2022

Professional, friendly and clean location. Great service. Lobby is comfortable with great free coffee and snacks. More

by lmishy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Licano
Dec 26, 2022 -

AutoNation INFINITI Tustin responded

We are pleased to hear you had such a positive experience with us, Lmishy! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Excellent service and honesty Linda was very kind answering my messages and Chris also kept me informed in the process Thanks a lot More

by Maria
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 22, 2022 -

AutoNation INFINITI Tustin responded

We are pleased to hear you had such a positive experience with us, Maria! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 19, 2022

I emailed this dealership regarding a vehicle I was interested in. Before end of day, I heard back from the dealership who set me up for a same day appointment to look at the vehicle. I went in, the st More

by Crmnjulia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman
Dec 22, 2022 -

AutoNation INFINITI Tustin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 17, 2022

Excellent customer service, very knowledgeable and helpful. Beautiful and clean lobby. Overall great experience from start to finish. More

by Arly2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 20, 2022 -

AutoNation INFINITI Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2022

The dealership as a whole is professional and responsive to customer needs, but recently, I brought my car in for a service because my service light/alert came on and my tire pressure alert came on as well. More

by Npkafieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember service advisors name.
Dec 17, 2022 -

AutoNation INFINITI Tustin responded

Hi, we are deeply disappointed by your experience at AutoNation INFINITI Tustin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5556 to discuss what we can do to help.

December 13, 2022

Sales Representative and Finance Department Personnel are well accommodating..They both tried their best to fiancé my Auto Loan Application. So far, my only concern is I only received 1 out of 2 keys tha More

by RomieSia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Mousa and Sarah
Dec 16, 2022 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Coming down from NorCal and needed the service, in and out quickly, my advisor is great. Thank you. More

by kanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin Juarez
Dec 14, 2022 -

AutoNation INFINITI Tustin responded

Hi Kanton, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 09, 2022

I have been trying to cancel my gap insurance for two weeks now. They are not responding. They won’t return the calls. Shady place that will steal your money. More

by Safto7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Teddy
Dec 12, 2022 -

AutoNation INFINITI Tustin responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5556. We hope to hear from you.

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