AutoNation INFINITI Tustin

Problem solving driven and eager to help client with specific needs. Good teamwork and nice attitude! specific needs. Good teamwork and nice attitude! More

I found a used BMW on CarGuru that was on this dealer's lot. I sent them an email asking for some details, and I received a prompt response from Moe, one of the sales team. He was curteous and responded to lot. I sent them an email asking for some details, and I received a prompt response from Moe, one of the sales team. He was curteous and responded to all my questions. We set-up a time for a test-drive later that day. When I arrived, the car was ready to go... after a short drive, I bought the car (2020 BMW X3). They purchased my old car, and we did the sales & finance paperwork on the same visit.. All told, it was about 3.5 hours. The paperwork side of things took longer than I would have liked, but it was a Friday night with a smaller crew. All told, I would recommend Moe and Tustin Infiniti. More

I received a call offering a complimentary oil change; I was due for an oil change anyway so, of course, I accepted the offer. Service was reasonably fast and the experience was perfectly fine. was due for an oil change anyway so, of course, I accepted the offer. Service was reasonably fast and the experience was perfectly fine. More

Great costumer service. Christopher at the service department is exceptionally helpful and pleasant. Thank you. Christopher at the service department is exceptionally helpful and pleasant. Thank you. More

They are all very helpful. From the sales and finance I couldn't ask for more. From the sales and finance I couldn't ask for more. More

I took my car for a simple oil change. They recommended a tire rotation also. And I regret ever agreeing to that. Eversince I’ve been having issues with brake indicators and now my steerin They recommended a tire rotation also. And I regret ever agreeing to that. Eversince I’ve been having issues with brake indicators and now my steering wheel shakes when I brake. I just replaced the rotors in the back and replaced brake pads in the front and back. Last year. And I didn’t have any shaking in my steering wheel nor indicator lights. I thought it would resolve itself but it hasn’t. My car was driving just fine before this visit to this dealership. I am totally disgusted by this. Karen Hall More

Fred, Moe and Teddy were great to work with. Got a great deal and they were not only very friendly, but also very knowledgeable and respectful of my time. This is the second time I’ve leased a v Got a great deal and they were not only very friendly, but also very knowledgeable and respectful of my time. This is the second time I’ve leased a vehicle at this location. Both experiences were great. More

Some of the staff is really nice there but overall I am upset with the service I got on my 3rd visit. Spoke to the sales manager and he spoke to me in a manner like he was annoyed and over it. Even rolled upset with the service I got on my 3rd visit. Spoke to the sales manager and he spoke to me in a manner like he was annoyed and over it. Even rolled his eyes. I know having an issue with your car and the dealership is frustrating but his attitude could’ve been better. He excused himself said he had more clients waiting and said he’d be back but never came back. More

Waseem was great! Extremely helpful and answered all my questions I had before making the choice to trade my vehicle in. I like that he was honest and a straight shoot Extremely helpful and answered all my questions I had before making the choice to trade my vehicle in. I like that he was honest and a straight shooter. If you are wanting to either trade your vehicle in or purchase a new one, the staff at Tustin Infiniti will take great care of you. More

Great customer service. Moe was on time for my appt. Friendly service. Would recommend this location Moe was on time for my appt. Friendly service. Would recommend this location More