Autonation Hyundai Valencia - Service Center

The customer service was exceptional. They communicated, and everything got done in a timely manner. They communicated, and everything got done in a timely manner. More

Ian was friendly and helpful, went through all my service options, but put no pressure. New location is clean and very nice. options, but put no pressure. New location is clean and very nice. More

Matthew and his team really helped me with getting my recalled items replaced! They even washed my car; great service! They were quick and made the process easy! recalled items replaced! They even washed my car; great service! They were quick and made the process easy! More

I made an appointment on line, but something went wrong and it didn’t save. They were very welcoming and took me anyway. I was very impressed and they worked on my car and had it done in a short timefr and it didn’t save. They were very welcoming and took me anyway. I was very impressed and they worked on my car and had it done in a short timeframe. Very happy! More

It was quick,very smooth, and easy while taking my car for maintenance to be done. Plus Mathew was very friendly and funny. for maintenance to be done. Plus Mathew was very friendly and funny. More

We brought our lease vehicle in for an oil change on 5/3/23. This is a free service. I waited a long time for the oil change, but that wasn’t that big of a deal. I drove 5 hours to visit family and whil 5/3/23. This is a free service. I waited a long time for the oil change, but that wasn’t that big of a deal. I drove 5 hours to visit family and while it was parked I noticed it was leaking a lot of oil. We took it to the local Hyundai dealer and they charged us $60 replace a defective oil filter. Defective parts happen, that’s not a big deal , either. The Hyundai service department in Merced told us to get in touch with Hyundai Valencia and they would reimburse us for the $60. We’ve called and left messages with the service manager, general manager and others, they will not answer the phone and they will not call back. Now I’m angry. The level of service is just awful. I can’t recommend this place to anyone. More

I got excellent service and trust them to take care of my car. They are my number one choice. car. They are my number one choice. More