Autonation Hyundai Valencia - Service Center

I did not see much of an improvement in their service since Hyundai Valencia got acquired by AutoNation. I drove into the service center around 11: OO appointment. I had to wait half an hour to get the s since Hyundai Valencia got acquired by AutoNation. I drove into the service center around 11: OO appointment. I had to wait half an hour to get the service person to write up my service request and take my car to the service area. They only had two service personnel assisting clients. I returned to pick up my car at 3:00 promised time. I entered the service center lobby looking for the cashier and to my surprise I was communicated to see the service personnel who had helped me to write up my service request and pay my bill and pick up my car key. It was mentioned to me that they had not hired a cashier and the reason was that it was better for the client to have a conversation with my service personnel about the issues they found during the service of my car rather talking with the cashier. Now I understand why it was taking so long with the service personnel to get to you to write up the service request. More

I drop off my vehicle try checked me in right away and the work was complete by the afternoon. the work was complete by the afternoon. More

I already left a review. Please don't send this again. Matt Wallinsky does a first rate job. Please don't send this again. Matt Wallinsky does a first rate job. More

There is no curb sign like the rest of the auto businesses on Creekside. It would be a good idea to put one in, as the dealership is easy to drive by. You can't tell a customer, "Oh,...look for the businesses on Creekside. It would be a good idea to put one in, as the dealership is easy to drive by. You can't tell a customer, "Oh,...look for the black building." Because there are more than two black buildings on that street. More

They always excessively underestimate how much time it will take. I had an 8:30 appt., they didn't talk to me until 8:45, and my car wasn't taken back until after 9:00. I had to stand and wait for a lon will take. I had an 8:30 appt., they didn't talk to me until 8:45, and my car wasn't taken back until after 9:00. I had to stand and wait for a long time when I came up to question where my car was after the initial time frame was up. The service personnel couldn't be less interested. in assisting people More

Ian is the service manager I’ve seen seeing for the last 2-3 years , been very good assisting me on what I need to have done with my car. Friendly and cares , thanks for the good service you provide . 2-3 years , been very good assisting me on what I need to have done with my car. Friendly and cares , thanks for the good service you provide . More

All the employees that I have dealt with are very knowledgeable, courteous and professional. I have no problem referring people to this dealership. knowledgeable, courteous and professional. I have no problem referring people to this dealership. More

Courteous service advisor, clean waiting area, clean car, deliver the car as promised time good job deliver the car as promised time good job More

Was in for 60,000 service and was greeted promptly and service needed was thoroughly explained. service needed was thoroughly explained. More

Matt, as usual, was very helpful and informative. Appreciated the suggestions he made and will follow. Appreciated the suggestions he made and will follow. More