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Autonation Hyundai Valencia - Service Center

Santa Clarita, CA

4.2
137 Reviews

137 Reviews of Autonation Hyundai Valencia - Service Center

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July 10, 2023

Jonathan is the best! He walked me through all the maintenance packages, patiently explained everything and won't push customers to go for the expensive services. More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Ana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2023

The service took longer than I anticipated even if I was the 1st appointment of the day. I didn't mind since Ian was all alone that day running the show after everyone else called in suck that day. More

by brniedgrl25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IAN
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2023

Jonathan help me with my car, good customer service even if I don’t speak good English he has a lot patience and he say everything will be ok made feel secure. The place is clean and the have nice air co More

by Paola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hi Paola, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

brought my car in last minute for a Noyle change without an appointment, and they squeeze me in very much appreciate it. More

by jkis01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
don’t know
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 28, 2023

Poor customer service in their service center, they do not answer phone nor do they return calls. They'll have your cars for several days before ever looking at it. And I wouldn't trust they actually do t More

by RIPPED OFF CUSTOMER
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ian (front desk) and Will (Service Manager) and unknown & unamed mechanic
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 27, 2023

Service representative (Jonathan Hughes) was punctual, friendly, knowledgeable and professional and gave an honest estimate of time service should be completed. More

by mema2four65
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Everyone was very pleasant and helpful, and the service was timely. I had a work deadline, and they allowed me to sit at a desk and work while my car was getting serviced. More

by laurie_rtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Calles and Jonathan Hughes
June 23, 2023

MATT IN SERVICE WAS VERY HELPFULL AND KNOWLEDGIBLE, HE HAS ALWAYS BEEN ON THE BALL More

by mikeapik
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
ION IN SERVICE WAS HELPFUL TOO
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 23, 2023

It was better than I though, I like service represent. One thing it takes too long to get back. More

by sangok1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
self employed
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

We are delighted with AutoNation Hyundai Valencia after experiencing truly outstanding service on our 2017 Hyundai Limited. The work performed was completed ahead of schedule and done to perfection. Matt W More

by John Farrar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Wolinski
Nov 06, 2023 -

AutoNation Hyundai Valencia responded

John, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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