Autonation Hyundai Valencia - Service Center

Had my car towed in and was informed that because it was so busy and many cars before me waiting to be looked at, that I would have to wait a week and a half to get a diagnosis. Joseph kept me updated and t so busy and many cars before me waiting to be looked at, that I would have to wait a week and a half to get a diagnosis. Joseph kept me updated and to my surprise my car was ready to go in 4 days! Love the new building. More

For the past few years, we have been taking our car to Hyundai Valencia service department for routine services. Matthew, the service manager, is one of the most helpful and knowledgeable individuals we h Hyundai Valencia service department for routine services. Matthew, the service manager, is one of the most helpful and knowledgeable individuals we have encountered in the industry. He consistently provides excellent service and takes the time to thoroughly explain everything and answer all of our questions. On top of that, he’s just a really cool guy! More

I don’t get the “personal” feeling I used to get when you were in the other building. The service department seemed very busy and chaotic were in the other building. The service department seemed very busy and chaotic More

My first time here. Very nice people. Took care of my issues quickly. I highly recommend this dealer. Very nice people. Took care of my issues quickly. I highly recommend this dealer. More

Jonathan is the best! He walked me through all the maintenance packages, patiently explained everything and won't push customers to go for the expensive services. He walked me through all the maintenance packages, patiently explained everything and won't push customers to go for the expensive services. More

The service took longer than I anticipated even if I was the 1st appointment of the day. I didn't mind since Ian was all alone that day running the show after everyone else called in suck that day. the 1st appointment of the day. I didn't mind since Ian was all alone that day running the show after everyone else called in suck that day. More

Jonathan help me with my car, good customer service even if I don’t speak good English he has a lot patience and he say everything will be ok made feel secure. The place is clean and the have nice air co if I don’t speak good English he has a lot patience and he say everything will be ok made feel secure. The place is clean and the have nice air conditioning for this hot weather 😝 More

brought my car in last minute for a Noyle change without an appointment, and they squeeze me in very much appreciate it. an appointment, and they squeeze me in very much appreciate it. More

Poor customer service in their service center, they do not answer phone nor do they return calls. They'll have your cars for several days before ever looking at it. And I wouldn't trust they actually do t not answer phone nor do they return calls. They'll have your cars for several days before ever looking at it. And I wouldn't trust they actually do the service they claim they did and you paid for. Ladies be forwarned they lie to your face and when confronted they will make up excuses trying to confuse you, expecting you're a woman and don't know anything about cars! Be cautious bringing your car here for service! More

Service representative (Jonathan Hughes) was punctual, friendly, knowledgeable and professional and gave an honest estimate of time service should be completed. friendly, knowledgeable and professional and gave an honest estimate of time service should be completed. More