Autonation Hyundai Valencia - Service Center
Santa Clarita, CA
137 Reviews of Autonation Hyundai Valencia - Service Center
Quick, Easy Service Only routine service and a recall for our 2013 Sonata so far. Service department has always been able to get us in at a convenient time, and have been Only routine service and a recall for our 2013 Sonata so far. Service department has always been able to get us in at a convenient time, and have been very good about the time needed to do service. Staff is good with any recommendations, and car comes back sparkling! More
Great service experience I took my car in for it's first service. What a pleasant surprise. It was Saturday, not too busy, no waiting. It took about two hours. Shuttle ser I took my car in for it's first service. What a pleasant surprise. It was Saturday, not too busy, no waiting. It took about two hours. Shuttle service was offered, I waited 5 minutes at most. I'm so happy with this dealership. Marianne and Jason helped me out. They were great. More
Fast and efficient Brought my daughter's Hyundai in for a needed oil change. Not a big deal for a dealership, but I appreciated the customer service I received from the Brought my daughter's Hyundai in for a needed oil change. Not a big deal for a dealership, but I appreciated the customer service I received from the staff there. I was In and out quickly, even with Jason making sure they performed a multipoint inspection of the car. He brought a couple of items to my attention (like percentage of brake and tire wear). Simply a status update on the car with nothing in need of repair fortunately. I also enjoyed the fresh rolls and coffee put out by Marianne, Hyundai's cashier, who made sure all my questions were answered before leaving. Will definitely return here for our service needs. More
Great dealership! I have purchased 2 new Hyundai's from Parkway and both times were very pleasant and easy. I recently went in for service and Ramy and Marianne did an I have purchased 2 new Hyundai's from Parkway and both times were very pleasant and easy. I recently went in for service and Ramy and Marianne did an excellent job of getting my Sonata Hybrid serviced and out the door in a timely and courteous manner. I highly recommend them for both sales and service. The dealership is spacious, clean and comfortable. They offer coffee and free wi-fi. And the staff is friendly and helpful. More
Great overall experience Had a warranty issue and Philip looked into it and got it sorted (it was complicated). Marianne at the front counter was also super helpful with all m Had a warranty issue and Philip looked into it and got it sorted (it was complicated). Marianne at the front counter was also super helpful with all my questions. More
Awesome service! Had my car taken in for an oil change and service. Ray was very knowledgable and friendly and Marianne was superb. She even made delicious cinnamon ro Had my car taken in for an oil change and service. Ray was very knowledgable and friendly and Marianne was superb. She even made delicious cinnamon rolls! Its always a pleasure visiting. More
Great service, great people 12-5-2014 I had my car serviced by Parkway Hyundai today. Hollie K. and Marianne (they always go the extra mile for their customers) could not hav 12-5-2014 I had my car serviced by Parkway Hyundai today. Hollie K. and Marianne (they always go the extra mile for their customers) could not have been nicer, efficient and professional. They run their business the right way and really do put the customer first. With them, it is not a slogan, but a way of life and on this they never have wavered with me. What a joy it is to deal with them and I got out in under 30 minutes! You know and I know, the dealers are sometimes not the best to deal with let alone the extra prices they charge for any work done with them. Raja/technician is just great and a real straight shooter and you/I feel confident that what he tells me is what I really need and not just what the dealer wants to sell you. I could not ask for more. I believe his judgment actually put my wife out of harms way in at least 2 instances on a 2006 Sonata LS. Their prices now seem competitive for the local area. Dave, their courtesy shuttle driver is very helpful and willing to help you out and is quite thoughtful about any particular situation I.e., like if you need a ride somewhere and if you need a ride back. It does away with the need to have 2 people deal with car repairs. I find I can do it by myself and not disturb my hard working wife whom works 35 miles away. This is a plus, the small operator did not do for me and the convenience is really worth something to me anyway. With the above mentioned people and Carol Miller, you can not go wrong and they will steer you right. Let me state that I have nothing to do with the dealership in any matter whatsoever, this is a 100% truthful report of my subjective experience with Parkway Hyundai. I own 2 Hyundai's and have been servicing them at the dealership for several years. Hollie K., Hyundai Service Consultant is the best I have found to date, some perhaps may equal her in the future, but none will surpass her! They do not come anybody better then her! More