AutoNation Hyundai Valencia

Great service and amazing staff all of my concerns were taken well care of and the service exceeded my expectation. As a technician at a dealership as well it makes me happy to see service at this standard taken well care of and the service exceeded my expectation. As a technician at a dealership as well it makes me happy to see service at this standard. Amazing work and will be back for my next. More

It was a very good experience. Would come back again. The service was done as Would come back again. The service was done as More

Bought my Tuscon here in 2016 and have used its service department every year for every service ever since. Fast, courteous, same service Rep! for almost 7yrs. Easy access to the location, plenty to do i department every year for every service ever since. Fast, courteous, same service Rep! for almost 7yrs. Easy access to the location, plenty to do in the area if you go off site and a few chairs if you want to wait. More

I would not buy another car from this dealer. The service department is unreliable and does not fix your car in a timely manner. Out of 4 months, our car has been in the shop for a total of 31/ The service department is unreliable and does not fix your car in a timely manner. Out of 4 months, our car has been in the shop for a total of 31/2 months. Issues started with a faulty engine that took over two months to fix. We got our car back and 5 days later has another issue. Received it back and 3 days later we had our 3rd issue. Car went back to the shop and was there a little over a week. Received it back for the 3rd time and the fourth issue occurred.. Took it back to the shop, and it was there another week and was returned to us with no repair. They said they could not duplicate the problem. Very disappointed and frustrating! More

Great service and overall very happy with outcome of my vehicle. Appreciate Matt for his awesomeness! vehicle. Appreciate Matt for his awesomeness! More

I like the place of this dealership and it’s very clean and the employees or agents are so friendly and very nice and helpful. and the employees or agents are so friendly and very nice and helpful. More

When I arrived, they had nothing in the computer even though I had scheduled and listed the items I wanted done online. This is the same crap that Parkway used to do when they owned the dealership. The though I had scheduled and listed the items I wanted done online. This is the same crap that Parkway used to do when they owned the dealership. Then I was informed I would have to leave the car a week because they would not be able to do the diagnostics on the air conditioning for at least 5 to 7 days and that this was a much shorter time than just 3 months ago. My Genesis (still Hyundai at that time), is an awesome car. That is why I still have it after 11 years. When it comes to service however, Parkway was lacking in this area, and I pray AutoNation will not pick up all the same bad habits. The service writer was polite, and the remainder of the staff was polite but don't bother with the online if you will ignore it and warn people that you don't have the mechanics to do diagnostics. If anything, you should flag the diagnostics when people request service online and let them know the window or date when you can work with the vehicle. More

They called me come in earlier. It was a Saturday. They had "openings". I get there and they don't offer to take me anywhere and tell me how to walk to lunch. When I back the rush t It was a Saturday. They had "openings". I get there and they don't offer to take me anywhere and tell me how to walk to lunch. When I back the rush the employees to get me the car because he said they may get off early was my car was the last one. He says it's in the wash, the people bring it up.... unwashed. I ask why it's not washed and he said he didn't have time (because his boss was rushing him). I made him wash it. Such a joke. Didn't even offer to make my diag appt and kept complaining about having 262 cars on the lot. He could've sent me somewhere since I drove all the way down there to have this done and let me make an appt. Too casual of a place in my opinion. He also said come back in about 750 miles but my oil tag says 14,000 on the dot--- which is less than 6000. When you enter it says "we take pride in your vehicle.....". Next to foot cover papers for the mats and stuff.... never used in my vehicle. More

Great experience. The staff was very professional and helpful. They worked with me to get the deal I was looking for that fit my budget. The staff was very professional and helpful. They worked with me to get the deal I was looking for that fit my budget. More

Everyone at the dealership was super helpful. They went out of their way to make sure I was happy and got everything I needed. Would definitely recommend. They went out of their way to make sure I was happy and got everything I needed. Would definitely recommend. More