AutoNation Hyundai Valencia

Great service experience I took my car in for it's first service. What a pleasant surprise. It was Saturday, not too busy, no waiting. It took about two hours. Shuttle ser I took my car in for it's first service. What a pleasant surprise. It was Saturday, not too busy, no waiting. It took about two hours. Shuttle service was offered, I waited 5 minutes at most. I'm so happy with this dealership. Marianne and Jason helped me out. They were great. More

Great dealership! I have purchased 2 new Hyundai's from Parkway and both times were very pleasant and easy. I recently went in for service and Ramy and Marianne did an I have purchased 2 new Hyundai's from Parkway and both times were very pleasant and easy. I recently went in for service and Ramy and Marianne did an excellent job of getting my Sonata Hybrid serviced and out the door in a timely and courteous manner. I highly recommend them for both sales and service. The dealership is spacious, clean and comfortable. They offer coffee and free wi-fi. And the staff is friendly and helpful. More

Great overall experience Had a warranty issue and Philip looked into it and got it sorted (it was complicated). Marianne at the front counter was also super helpful with all m Had a warranty issue and Philip looked into it and got it sorted (it was complicated). Marianne at the front counter was also super helpful with all my questions. More

Awesome service! Had my car taken in for an oil change and service. Ray was very knowledgable and friendly and Marianne was superb. She even made delicious cinnamon ro Had my car taken in for an oil change and service. Ray was very knowledgable and friendly and Marianne was superb. She even made delicious cinnamon rolls! Its always a pleasure visiting. More

Excellent service I had my car serviced today and I have to say that all employees are wonderful, they great you with smile, and offer help instantly, I met Marianne an I had my car serviced today and I have to say that all employees are wonderful, they great you with smile, and offer help instantly, I met Marianne and hollie and david and another shuttle driver and all of them were wonderful. Marianne mad coffee which is not her job. Thank you all for making us feel welcome in your dealer. Nick More

Great service, great people 12-5-2014 I had my car serviced by Parkway Hyundai today. Hollie K. and Marianne (they always go the extra mile for their customers) could not hav 12-5-2014 I had my car serviced by Parkway Hyundai today. Hollie K. and Marianne (they always go the extra mile for their customers) could not have been nicer, efficient and professional. They run their business the right way and really do put the customer first. With them, it is not a slogan, but a way of life and on this they never have wavered with me. What a joy it is to deal with them and I got out in under 30 minutes! You know and I know, the dealers are sometimes not the best to deal with let alone the extra prices they charge for any work done with them. Raja/technician is just great and a real straight shooter and you/I feel confident that what he tells me is what I really need and not just what the dealer wants to sell you. I could not ask for more. I believe his judgment actually put my wife out of harms way in at least 2 instances on a 2006 Sonata LS. Their prices now seem competitive for the local area. Dave, their courtesy shuttle driver is very helpful and willing to help you out and is quite thoughtful about any particular situation I.e., like if you need a ride somewhere and if you need a ride back. It does away with the need to have 2 people deal with car repairs. I find I can do it by myself and not disturb my hard working wife whom works 35 miles away. This is a plus, the small operator did not do for me and the convenience is really worth something to me anyway. With the above mentioned people and Carol Miller, you can not go wrong and they will steer you right. Let me state that I have nothing to do with the dealership in any matter whatsoever, this is a 100% truthful report of my subjective experience with Parkway Hyundai. I own 2 Hyundai's and have been servicing them at the dealership for several years. Hollie K., Hyundai Service Consultant is the best I have found to date, some perhaps may equal her in the future, but none will surpass her! They do not come anybody better then her! More

In hind sight our sales guy was probably innocent of everything. He helped us decide which car was best for us and we made an offer, which he got accepted. Normally I decide what car I want before I w everything. He helped us decide which car was best for us and we made an offer, which he got accepted. Normally I decide what car I want before I walk onto a dealership. Anyways, its always in the finance office where they screw you, right? Bingo. The final sales price was net the manufacturer discount...net to who? Guess. they gave it to themselves...oldest trick in the book. So I was going to pay teh amount of the rebate more. I simply walked out and wound up buying a Mercedes instead. More

The actual sales person was great, helpful and fun to chat with. The problems came when the "manager" walked in and began saying the car we wanted doesn't come with the options we want. That was lie #1. chat with. The problems came when the "manager" walked in and began saying the car we wanted doesn't come with the options we want. That was lie #1. Then when they found the car he began complaining how it's difficult to ship the car to the dealership and that he was unsure if the dealership would be willing to trade cars. That was lie #2. After that he went away for a bit and came back with a purchase price he was thinking of which after a little more discussion he changed his mind and said a higher price and called us liars because he never said that. That was lie #3. After we told him the price we were thinking of buying it for, using TrueCar, he said that TrueCar is only valid for cars on the lot and shipping cars in negates the TrueCar price. That was lie #4 since we've purchased a vehicle from that same dealership using TrueCar pricing and they had to ship it in from 150 miles away. Unfortunately since our purchase 2 years ago, this new manager has came and was completely unwilling to work with us. He was complaining that the price he gave us was already under MSRP and that incentives and rebates just take more money out of his pocket. That was lie #5. As he saw that we were catching him on his lies, he began walking towards the door without even bothering to shake hands or say good bye or thanks for visiting. He just walked away and stood in the showroom looking outside the window. I've never experienced such rude behavior from a manager in any business. I'm not sure how he became manager of that dealership, but he not only killed my desire to do business with them, but also ruined all praise I had for them after my purchase with the old manager in charge. It's obvious Shumon thinks he's above his clients and that he has full control to do it his way or the highway. I was ready to purchase a car that same night but his unwillingness to negotiate a fair price and his rude attitude just cost him a sale plus any future sale. Parkway Hyundai should reconsider hiring such a pompous xxx such as Shumon and bring back someone who's willing to work with customers, be they in their 50s or their 20s. Arrogance in the business world will only get you so far, arrogance in a car dealership world will just leave potential customers unhappy and unwilling to ever go back. More

I had an excellent experience at Parkway Hyundai. After a mishap on my first visit, they really went out of their way to help me.They went as far as driving the car I wanted to my house for me to look at! I mishap on my first visit, they really went out of their way to help me.They went as far as driving the car I wanted to my house for me to look at! I went back to the dealership the next day to purchase the car, and had a very good experience. The staff is very helpful and courteous. I would recommend this dealership to anyone looking for a new or used car P.S. I love the car! More

We used the True Car website and within 5 minutes of entering our information, we had several offers (including one from Parkway) come in. Her assistant (Gloria) was calling us a few minutes after that entering our information, we had several offers (including one from Parkway) come in. Her assistant (Gloria) was calling us a few minutes after that to follow up on their offer. When we got to the dealership, Nikki was an absolute professional to work with. I was expecting the dopey "car dealer games" to ensue but she kept to the exact offer that was made to us! We knew what color and package that we wanted but they did not have that exact build. She dealer traded and we picked the car up the next day! We did get the usual questions with the guy in F& I, but there was really no pressure put on us to buy any of their offers! In over 35 years of buying cars, this was THE BEST EXPERIENCE WE EVER HAD! GO SEE NIKKI ! More