AutoNation Hyundai Tempe - Service Center

Donna is fabulous. We have been working with her for 3-4 years now and have never been disappointed. She is a very friendly, courteous person who you can tell really cares about the customer.The dealership years now and have never been disappointed. She is a very friendly, courteous person who you can tell really cares about the customer.The dealership is very clean and has recently undergone chnages that enhance the experience. More

the new waiting area is awsome with the coffee and snacks- do wish there was a restroom in the service area for customers however. Ryan has been awsome every time I come in to get work done on my car snacks- do wish there was a restroom in the service area for customers however. Ryan has been awsome every time I come in to get work done on my car. He lets me know what I need and how much things will cost and is extremely friendly and always goes out of his way to be helpful! I don't know anything about cars and he is patient with me when I have to give my Husband a call to let him know what's wrong and how much repairs will be to see what we need to get done. He is very professional and it is amazing at such a young age-that he is such a natural. I don't ever dread calling to make an appt. More

Dave was really helpful and friendly. I was worried I was going to get raked over the coals, but he grandfathered a warranty and completed all the maintanance on my car at a reasonable rate. They also h was going to get raked over the coals, but he grandfathered a warranty and completed all the maintanance on my car at a reasonable rate. They also had my car ready to be picked up at the promised time. I really appreciate it, and will definintely go back to this dealer. More

donna did a good job of get me in as fast as she could because i did not have a appointment. they did a very good job of cleaning the inside of the car and a good job of washing the outside. donna was ve because i did not have a appointment. they did a very good job of cleaning the inside of the car and a good job of washing the outside. donna was very helpful in getting me a extrea filter from the service dept. More

From the time I arrived to driving away experience was excellent, Donna was super reviewing what services needed to be done and did not need to be done at this time. Service was quick and well done. Did excellent, Donna was super reviewing what services needed to be done and did not need to be done at this time. Service was quick and well done. Did not get charged for items not needed thus I will be back. Waiting area is clear and well appointed. Like coffee machine and fresh snacks. Was able to use the internet to get business done. Car was clean and washed when picked up. I will be back due to your great service. Donna is outstanding! Mike Burton, very satisfied customer See you in May! More

Dear General Manager and Service Manager: I must Dear General Manager and Service Manager: I must commend Casey Grant on his excellent customer service. "Every" time that I go in for service, whet Dear General Manager and Service Manager: I must commend Casey Grant on his excellent customer service. "Every" time that I go in for service, whether scheduled or unplanned, Casey is always full of vibrant energy, infectious kindness and always has a proactive resolution to offer his customers. I can always depend on him to produce a win/win outcome so that both Hyundai's and my goals as a customer are met. This is unique these days as many car dealerships (especially in the Service Dept) have forgotten the concept of "teamwork." Because Casey is "consistently" well informed, a proactive problem solver and always provides a stellar level of customer service, I make Hyundai of Tempe my first choice for all of my families car needs. I also refer others and inform friends and family that if they purchase a car from you, they will be in very capable, trustworthy and reliable hands and that they can expect top notch service when having their car serviced EVERY time. This is so important these days and again unique. Please acknowledge Casey on his excellent customer service, professionalism and positive disposition. He is most definitely Hyundai of Tempe's most innovative, highly efficient, enthusiastic and skillful employee who is a great asset to your company. Casey truly leads by example! Please share this with Casey when you both commend him on a job well-done. This one is a keeper....take good care of him! In good health and fitness, Dana Aguilar More

Not only great service but was impressed with the length of time it took to service my car!! Great improvement over the last time I was there. You are keeping the customer satisfaction in mind as you impro of time it took to service my car!! Great improvement over the last time I was there. You are keeping the customer satisfaction in mind as you improve!!! Great job!! Believe it or not I am looking forward to my next visit!! More

Needed some warranty and non-warranty work done on the care. Worked with Casey in getting all of it done. He was a pleasure to work with, knowledgeable about the repairs, and kept me informed of the pro care. Worked with Casey in getting all of it done. He was a pleasure to work with, knowledgeable about the repairs, and kept me informed of the progress and any issues that came up. I also liked that he had the car washed before I picked it up. Sometimes it's the little things that make all the difference. More

The service department is great. The very first time I had to use roadside assistance and they were great too. Having my car towed the the dealer wasnt something that I thought would happen Wednesday mor had to use roadside assistance and they were great too. Having my car towed the the dealer wasnt something that I thought would happen Wednesday morning on my way to the dealership. Called roadside and I had a truck to me within 30 min. When I got to the dealer I met with David to tell him what was going on. He assured me that everything was fine and that he would take care of me. He even called to give me an update on my car as he knew I was worried. Keep up the fantastic job however I hope not to see you guys for awhile =) More

The service is very personal. Dave always either remembers me or looks me up in the computer before I get there so I feel very welcome and like a friend is helping me. He goes out of his way. He got remembers me or looks me up in the computer before I get there so I feel very welcome and like a friend is helping me. He goes out of his way. He got my car washed after just a simple sensor replacement done on warranty which I thought was wonderful. More