AutoNation Hyundai Tempe - Service Center
Tempe, AZ
855 Reviews of AutoNation Hyundai Tempe - Service Center
Casey is an outstanding service adviser. He listens and works with his customers, making him a trusted individual especially in the 'car world' where customers are typically on pins and needles because the works with his customers, making him a trusted individual especially in the 'car world' where customers are typically on pins and needles because they feel they will be taken advantage of. Part of my warranty will soon expire, but I've already got plans for my new Hyundai because (1)I do love my Hundai, it's been a fantastic car, but (2)because I have a great service adviser (Casey Grant) that works with me. I had several horrible experiences at 'another' Hyundai dealership, therefore Casey is the reason I have solidified my future return business with this dealership. More
David is very professional, friendly and efficient. I dropped my car off at 7:30 am and had a call before 9 am regarding what needed to be done and a fee quote. My car was ready before 10 am. I picked dropped my car off at 7:30 am and had a call before 9 am regarding what needed to be done and a fee quote. My car was ready before 10 am. I picked it up around 3 and the checkout/payment process was quick. More
I felt for the work being performed for the 90K inspection it was a high price, in addition it is a "requirement" of owning a vehicle and most people feel the need to get this service completed. T inspection it was a high price, in addition it is a "requirement" of owning a vehicle and most people feel the need to get this service completed. The employees are very friendly and always up front about the cost of the anticipated services. More
The staff is always friendly and John answered my questions and did not seem to mind when I had to ask the same questions a couple of times to understand someof the work that is needed on my car. I l questions and did not seem to mind when I had to ask the same questions a couple of times to understand someof the work that is needed on my car. I love the new waiting area as it was more comfortable and my daughter was able to enjoy a hot chocolate while we waited . More
I have been bringing my Elantra to the Hyundai of Tempe dealership for routine maintenance since I bought it two years ago. Ryan Hatch is who takes care of me and he always does a great job! Service is qui dealership for routine maintenance since I bought it two years ago. Ryan Hatch is who takes care of me and he always does a great job! Service is quick and the cost is fair. I have never had any problems with, and will continue to use Hyundai of Tempe. More
Casey had made my apptmnt, but wasn't there when I arrived. A female service stepped in and was very pleasant and helpful. 27,000 mile service was completed quickly and fairly priced. 3 concerns. arrived. A female service stepped in and was very pleasant and helpful. 27,000 mile service was completed quickly and fairly priced. 3 concerns. Writeup said I needed interior air filter replaced and tires rotated. If I was told this before I went to cashier, I would have had work done while there. 3rd, while driving home and stopped at a light, driver behind me said my brake lights were not working! This should have been noticed at dealership and now requires another trip. Car has run well overall, but this was a disappointment. Previous services have been fine. More
Donna Anderson, my service representative at Hyundai of Tempe, has been extremely helpful. I've just bought a used 2006 Hyundai Sonata LX which was purchased and serviced at the same dealership. Donna know Tempe, has been extremely helpful. I've just bought a used 2006 Hyundai Sonata LX which was purchased and serviced at the same dealership. Donna knows my car well, as well do the technicians who have done work on it. I've had the car in for warranty repairs as well as routine maintenance, and my experience has been great so far! I'm waiting for the arrival of 2 parts, which once installed will make my car basically perfect. Donna and the entire staff at Tempe Hyundai have been extremely helpful and I would recommend them to anyone! More
I was told two hours is took just over three. Otherwise, you did want you said you were going to do. I would like more information, dates. and prices of when the Hyundai Sonata Hybrid will be available. I you did want you said you were going to do. I would like more information, dates. and prices of when the Hyundai Sonata Hybrid will be available. I like that you have a few computers there in the waiting area. More
The service and concern our advisor Casey grant had was exceptional with a car that came in with a leaky engine he took care of us with concern and was very professional and my wife and I will only take ou exceptional with a car that came in with a leaky engine he took care of us with concern and was very professional and my wife and I will only take our truck to this dealer because obviously Hyundai of Tempe understands what the customer needs and anticipates it with friendly advisors Thank you Hyundai of Tempe you have made a long term customer Robert and Athena Maultz More
Not the right frame of mind to comment but I will say I have left 2 messages and no one has responded back yet, the most recent 3 days ago and the first 10 days. The issues I returned to fix for the second have left 2 messages and no one has responded back yet, the most recent 3 days ago and the first 10 days. The issues I returned to fix for the second time were not fixed and on the ride along when I was able to demonstrate one of the problems. I was ignored. More