AutoNation Hyundai Tempe - Service Center

The Tempe team is great at fitting my service appointments in on Saturday. My service advisor Casey is patient with my questions, no matter how silly they may seem! The new customer service lou appointments in on Saturday. My service advisor Casey is patient with my questions, no matter how silly they may seem! The new customer service lounge (with complimentary beverages and the internet/wifi kiosks) also shorten the wait time (or the perception of). More

This dealership deserves a very good rating because each time I've needed service, all of the personnal have been very pleasant, helpful, answered any & all questions & provided prompt service. I recently time I've needed service, all of the personnal have been very pleasant, helpful, answered any & all questions & provided prompt service. I recently purchased my fourth vehicle from Hyundai of Tempe so that in itself should say something about the dealership. Wanda Wood More

John Pereyra was very quick in getting my car service. He explained every thing about the service and he answered all my questions. He spend time talking to me and I even set a time for my next service. He explained every thing about the service and he answered all my questions. He spend time talking to me and I even set a time for my next service. John was very polite and knowledgeable and I would recommend him to my friends. More

I am always happy with the service I receive everytime I bring my vehicle in and that is because Donna takes care of everything for me and I never have to worry!!! I have had two Santa Fe's now and I only c bring my vehicle in and that is because Donna takes care of everything for me and I never have to worry!!! I have had two Santa Fe's now and I only come to this dealership for my oil changes and all the work that needs to be done.Course I got both of them from this dealership also!! More

I had to have 3 new tires mounted and aligned. Again, I received wonderful service from Donna and everyone else at the dealership. The car drives so much better than before. I also did not have to wait a received wonderful service from Donna and everyone else at the dealership. The car drives so much better than before. I also did not have to wait as long as I thought I would. The new waiting room is very comfy also! More

I spoke to Casey on the phone the day before I brought in my car to discuss the problem I was experiencing. When I arrived the next morning, he was there to greet me...I didn't need to find him. He listene my car to discuss the problem I was experiencing. When I arrived the next morning, he was there to greet me...I didn't need to find him. He listened to my concerns and explained what the service department would be doing to find out exactly what was causing the problem. He advised that the problem was more than likely covered under my warranty. I requested additional services, and he gave me an estimate for those. He also arranged for the courtesy shuttle to take me back home. Casey called later in the day to let me know what the problem was; that it was covered under my warranty, and what was done to repair the problem. He arranged for the courtesy shuttle to pick me up from home and bring me back to the service center. My final cost for the work I had done came in under his estimate. He also had my car washed/cleaned after the service. An ordeal that started out quite stressful, ended up to be more than pleasant. Casey seemed to be very knowledgeable and explained things at a level that I could understand. I left feeling very confident that my car was serviced by experts. Everyone from Casey, to the shuttle driver, to the cashier, were friendly and pleasant to deal with. I will continue to bring my car to Hyundai of Tempe, and will consider Casey my advisor for future visits! I would definitley recommend the dealership/service center to family and friends. More

I have some issues with the new Genesis Coupe I purchased last year. I had it in for maintenance and an alignment check a couple times so far. The car pulled to the right since new, but I saw the alignment m last year. I had it in for maintenance and an alignment check a couple times so far. The car pulled to the right since new, but I saw the alignment measurements the last time it was done and they looked ok. Jeremy had me bring the car in today and worked with Service to get the alignment fixed. The car drives better than when I got it, straight down the road. It's a coupe with 19" wheels so maybe it's tough to dial in. Thanks for the help Jeremy. More

Service was performed as we expected, in a professional manner and completed to our complete satisfaction. Although 2 visits were required to complete the necessary work, the second required part's failur manner and completed to our complete satisfaction. Although 2 visits were required to complete the necessary work, the second required part's failure could not be accertained until after the first one was replaced. It required a special order part which came in in a timely manner and the service work to replace it were done the day after it arrived. More

Hyundai of Tempe is the finest auto dealership I have ever worked with. Donna Anderson is outstanding! Honest, straight forward, keep their word and don't try to push you for work that does not need to ever worked with. Donna Anderson is outstanding! Honest, straight forward, keep their word and don't try to push you for work that does not need to be done. I could have had the service done at my summer home, but would rather have the work done at Hyundai of Tempe as I trust them. This is the dealership I tell everyone about for their auto service and business. When I buy a new car it will be from this dealership. Great job! Mike Burton More

Loved the new customerservice waiting area. As always the staff is wonderful. I had to pick up my daughter at the airport, and they were able to get me on my way in plenty of time. DonnA always greets me the staff is wonderful. I had to pick up my daughter at the airport, and they were able to get me on my way in plenty of time. DonnA always greets me by name as does the salesman from whom I bought my second Santa Fe. More