AutoNation Hyundai Tempe - Service Center

Your Service Advisor was able to give me an honest assessment of the different issues with the vehicle. The car was purchased 3 months ago at another dealership. Although the issues are normal wear & assessment of the different issues with the vehicle. The car was purchased 3 months ago at another dealership. Although the issues are normal wear & tear, I would've much preferred not to have to repair the vehicle within the first few months. Now I am told I need two new tires, new brakes & a stop light lamp replaced, that costs $3, but $110 for labor to replace. I was a bit shocked by the price I was quoted at your dealer of $160 for a new battery, but is to be expected for genuine parts. Overall, I think the service was great & may just have to make this the dealership I come to when purchasing my next vehicle. More

Initially when I called to make the appointment the receptionist put the call into a voicemail I called back and asked to speak to a human. David took the call and made an appointment for the oil chan receptionist put the call into a voicemail I called back and asked to speak to a human. David took the call and made an appointment for the oil change. I also had forgotten my coupon for the oil change and David granted the coupon. Thank you for making my visit pleasant. Maggie More

I thought it was super service and very fast also mrs anderson is the best employ there and is very efisent and helpful also great attude anderson is the best employ there and is very efisent and helpful also great attude More

Donna was very friendly and nice. She called me when she was supposed to and let me know about each step. It took a couple of hours for them to take a look at my car but once they did they fixed it very qui was supposed to and let me know about each step. It took a couple of hours for them to take a look at my car but once they did they fixed it very quickly. So far everything looks great. Price was not too bad. More

I took the car in for service but needed more than I expected. John explained everything that needed to be done and what my options were for service, including a recall that needed to be fixed. Although expected. John explained everything that needed to be done and what my options were for service, including a recall that needed to be fixed. Although it took longer than expected, it was worth it for the quality service. More

john was absolutely wonderful. He not only took the time to explain things to me, he made me feel welcome. In addition the lounge at the facility was very comfortable and clean. to explain things to me, he made me feel welcome. In addition the lounge at the facility was very comfortable and clean. More

Donna is always so friendly and helpful when I bring my vehicles in for service. She makes sure that I know exactly what to expect for pricing and before I leave she always goes over any items recommended vehicles in for service. She makes sure that I know exactly what to expect for pricing and before I leave she always goes over any items recommended for my next service. More

Overall the experience was very good. What brought it down a bit for us was a failure to clean the car (vacuum), until we called attention to it, and apparently re-setting radio stations (though this may down a bit for us was a failure to clean the car (vacuum), until we called attention to it, and apparently re-setting radio stations (though this may actually have been because of disconnecting the battery). Donna had the first corrected quickly, when we called her attention to it. We continue to have a good experience with Tempe Hyundai, with now nearly 120,000 miles on our Santa Fe, and nearly all the service done there, except when traveling. Because parts had to be ordered, we received a loaner car for a couple of days and greatly appreciated that service. Donna continues to be a pleasure to deal with. We shared with Donna a travel blog of our daughter and her husband, as they are driving across Mexico (from Cancun to Puerto Penasco), in a 1972 VW Safari or "Thing". We invite interested in travel adventures, Mexican culture and history, and good writing to follow them (now in Guadalajara). www.itsasafarithing.blogspot.com More

Donna called to receive my approval for work to be done, and it was completed in timely manner. She even brought car to the driveway. I can't remember the other service adviser who stepped up and did the in and it was completed in timely manner. She even brought car to the driveway. I can't remember the other service adviser who stepped up and did the intake interview when Donna was busy. This is great teamwork and enthusiasm that all your employees work for the common goal of pleasing customers. I knew there was a reason why I chose to have your technician do my work instead of an independent operator. Please DO NOT use this for any publication, electronic or print. More

I am very pleased with the service I ALWAYS receive from the Service Department, my service rep is David Aldredge and occasionally Casey has helped me as well. You have a great team of knowledgeable and the Service Department, my service rep is David Aldredge and occasionally Casey has helped me as well. You have a great team of knowledgeable and caring individuals who try very hard to solve customer issues. Your dealership is well represented by your Service Department and their devotion to keep the high standards required by Hyundai. More